Vanessa Saldarriaga
Fort Lauderdale,FL
Summary
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am also student interested in applying excellent communication and interpersonal skills to a costumer service role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
2
2
years of professional experience
Work History
Billing Assistant
CYAS - Family business in Colombia
Armenia , Quindio
05.2020 - 10.2020
- Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
- Input payment history and other financial data to keep customer accounts up-to-date in system.
Youth Worker
Community service in Colombia
Armenia, Quindio
01.2019 - 03.2019
- Participated in regular meetings with staff members to discuss program goals and objectives.
- Used calm, positive, and encouraging approach with youth.
- Ensured safety of all youths while attending programming or events outside the facility.
- Assisted youths in developing life skills such as problem solving, communication, decision-making.
- Provided referrals to counseling services or other social service agencies when necessary.
- Facilitated group discussions, activities, and workshops for youths on a variety of topics.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Provided comprehensive assistance in multi-disciplinary environment.
Education
West Broward High School
Pembroke Pines, FLSkills
- Fluent in Spanish and English
- Educational Activities
- Emotional Support
- Advocacy
- Conflict Mediation
- Active Listening
- Issue Reporting
- Money Management Assistance
- Customer Service
- Attention to Detail
- Goal Setting
- Leadership
- Respect and courtesy
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Billing Assistant
CYAS - Family business in Colombia
05.2020 - 10.2020
Youth Worker
Community service in Colombia
01.2019 - 03.2019
West Broward High School
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