Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Cuevas

N. Las Vegas

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Licensed Insurance Sales Consultant

The Hartford Insurance
10.2024 - Current
  • Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
  • Utilized CRM software to track customer interactions, streamlining the sales process for improved productivity.
  • Exceeded monthly sales targets through persuasive communication skills and product knowledge.
  • Contributed to achieving departmental goals by consistently meeting individual performance metrics.

Licensed Realtor

Self
01.2013 - Current
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.

Account Executive

Farmers Insurance Agency
09.2022 - 10.2024
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Cross-sold products and services to clients to secure additional business and grow revenue streams.
  • Serviced accounts and proposed new products and services to maximize revenue.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Real Estate Assistant/Real Estate Transaction Coordinator

Burrow And Fejfar Team
01.2012 - 01.2018
  • Assisted in closing transactions smoothly by preparing necessary documentation and coordinating with title companies, lenders, and inspectors.
  • Developed and deployed marketing collateral to promote properties and drive sales.

REO Assistant/Team Leader

Remax Executives
01.2011 - 01.2012
  • Responsible for properties from initial assignment to closing
  • Cash for keys (evictions), utilities, delegated work regarding preservation & BPO's.

Transaction Coordinator

Remax Advantage Real Estate
01.2007 - 01.2011
  • Responsible for all incoming offers, conducted daily correspondence w/asset mgrs.
  • Negotiated offers, contracts & distributed e-mail, and faxes.
  • Input all new MLS listings, price reductions, extensions, and all other needed modifications.

Education

High School Diploma -

Burk High School
06.2006

Skills

  • Closing
  • Contracts
  • E-mail
  • Faxes
  • Team lead
  • Marketing
  • Sales and Marketing
  • Lead Generation
  • Customer rapport
  • Customer Service
  • Opening and closing procedures
  • Quote preparation
  • Application review
  • Active listening

Certification

  • Licensed Real Estate Salesperson
  • Property & Casualty Insurance License
  • Life & Health Insurance License
  • Notary Public
  • NNA (National Notary Association) Certified
  • LSS (Loan Signing Service) Certified

Timeline

Licensed Insurance Sales Consultant

The Hartford Insurance
10.2024 - Current

Account Executive

Farmers Insurance Agency
09.2022 - 10.2024

Licensed Realtor

Self
01.2013 - Current

Real Estate Assistant/Real Estate Transaction Coordinator

Burrow And Fejfar Team
01.2012 - 01.2018

REO Assistant/Team Leader

Remax Executives
01.2011 - 01.2012

Transaction Coordinator

Remax Advantage Real Estate
01.2007 - 01.2011

High School Diploma -

Burk High School

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Jennifer Cuevas