Jennifer D. Williams
Calumet City,Il
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Department of Homeland Security
Rosemont, IL
05.2016 - Current
- Utilize critical thinking skills to execute the correct course of action for each individual, and each distinct situation
- Project a positive image by actively engaging with stakeholders including: Staff, airline, airport employees, terminal employees, and passengers
- Screen passengers using a combination of visual observation, physical searches, and other technologies
- Engage in threat mitigation practices to protect the traveling public, aviation, and airport stakeholders
- Maintain a command presence that exhibits confidence, awareness, and alertness while clearly articulating and communicating instructions with the traveling public.
- Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
Sales Associate
Old Navy
Tinley Park, IL
05.2014 - 05.2016
- Prepare and balance cash register daily
- Assist loss prevention with store monitoring to reduce internal and external theft or fraud
- Manage customer returns and exchange of merchandise
- Provided price and product placement of new merchandise
- Manage high volume of customers in courteous and professional manner.
Sales Associate
Macy’s
Calumet City, IL
09.2013 - 05.2014
- Performed tasks including but not limited to: processing credit applications, point of sale purchases, customer support, respond to inquiries, & maintain account customer database
- Perform opening and closing procedures of cash registers
- Met and exceed daily sales goals
Chicago Public Schools, School Aid
Chicago, IL
09.2012 - 06.2013
- Create and adapt lesson plans according to students’ academic needs
- Utilize various curriculum resources and technologies to enhance students learning
- Supervised classes of 30-40 students during arrival, dismissal, and mealtimes
Administrative Assistant
Chicago Public Schools
Chicago, IL
09.2002 - 07.2009
- Execute various administrative duties, including travel arrangements, scheduling, submissions of expense reports, and other correspondences for senior leadership
- Provide support in the day to day operations and planning, developing, and implementing of multiple academic programs
- Produces reports, presentations, flyers, spreadsheets, and charts
- Prepared, proofread, and formatted correspondence
- Managed team for distribution of competition materials, incentives, and awards
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Masters of Science - Human Services
Walden University
12.2015
Bachelors of Arts - Criminal Justice
Saint Xavier University
06.2014
Skills
- Correspondence and Memos
- Multitasking and
- Analytical and Critical Thinking
- Planning and Coordination
- Efficiency and Time Management
- Hazardous Materials Endorsement
Certification
YELLOW Driving Academy: CDL Class A: Hazmat & Tanker Endorsement 2022
FEMA: National Incident Management System Certification 2016
FEMA: Incident Command System Certification 2016
Timeline
Transportation Security Officer
Department of Homeland Security
05.2016 - Current
Sales Associate
Old Navy
05.2014 - 05.2016
Sales Associate
Macy’s
09.2013 - 05.2014
Chicago Public Schools, School Aid
09.2012 - 06.2013
Administrative Assistant
Chicago Public Schools
09.2002 - 07.2009
Masters of Science - Human Services
Walden University
Bachelors of Arts - Criminal Justice
Saint Xavier University
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