Jennifer Desjarlais
Brownsburg,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skilled in managing reservations and effectively coordinating with numerous departments. Brings experience in optimizing booking processes, negotiating contracts, and ensuring customer satisfaction. Strengths include strategic planning, team management, and problem-solving abilities. Previous roles demonstrate significant impact in improving operational efficiency and enhancing guest experiences.
Overview
2026
2026
years of professional experience
2002
2002
years of post-secondary education
Work History
Bartender/Server
Bsquared Bar &Grill
Brownsburg, IN
05.2025 - Current
- Poured and served wine, beer, and cocktails to enhance guest experience
- Maintained extensive knowledge of bar and menu options to effectively prepare drinks and recommend food pairings
- Processed payments accurately and efficiently using POS, ensuring swift customer service
- Collaborated with kitchen staff to coordinate food orders
Reservations Manager
Uhaul Moving & Storage
Indianapolis, Indiana
01.2019 - 01.2023
- Resolved customer issues related to reservations or equipment rentals, enhancing customer satisfaction.
- Maintained accurate records of reservations and customer interactions in the system.
- Coordinated with team members to ensure on-time service delivery, improving overall customer experience.
- Managed emergency situations involving changes or cancellations of reservations, minimizing disruption for customers.
- Monitored inventory levels of rental equipment and storage units regularly.
- Provided training for new reservation agents on computer systems and procedures.
- Assisted customers with inquiries regarding rental equipment and storage options.
Front Office Receptionist
Caldwell Corner Auto Repair Center
- Scheduled appointments and managed front office calendar to ensure seamless daily operations.
- Managed phone calls, directing inquiries to appropriate staff members.
- Greeted customers and visitors to create a welcoming atmosphere at the auto repair center.
- Assisted technicians by relaying messages and coordinating service requests to enhance communication flow.
- Maintained front office cleanliness and organized supplies to increase productivity.
Education
Avon High School
Avon, INSkills
- Beverage preparation
- POS systems
- Effective communication
- Reservation software proficiency
- Sales
- Transportation information
- Phone etiquette
- Sales enhancement
- Attention to detail
- Hospitality and accommodation
- Computer skills
Timeline
Bartender/Server
Bsquared Bar &Grill
05.2025 - Current
Reservations Manager
Uhaul Moving & Storage
01.2019 - 01.2023
Front Office Receptionist
Caldwell Corner Auto Repair Center
Avon High School