Jennifer E. Smith
Tampa,FL
Summary
Compassionate and dedicated new graduate nurse with experience at Tampa General Hospital, looking to gain optimal experience. Excelling in patient care assistance and interpersonal communication. Proven ability to enhance patient safety and satisfaction through effective training and support.
Overview
9
9
years of professional experience
Work History
Nurse Technician
Tampa General Hospital Emergency Room
05.2023 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Trained new staff on emergency protocols and hospital procedures effectively.
Unit Customer Service Representative
Tampa General Hospital
03.2017 - 01.2023
- Delivered exceptional customer support in high-pressure environments, ensuring patient satisfaction and effective communication.
- Trained new staff members on customer service protocols, fostering a supportive learning environment and improving team performance.
- Resolved complex inquiries by utilizing hospital systems and resources to provide accurate information efficiently.
Education
Associate of Science - Nursing
St. Petersburg College
Clearwater, FL12-2024
Bachelor of Arts - Sociology
Rutgers University
Camden, NJAssociate of Arts - Social Science & Spanish
Camden County College
Blackwood, NJSkills
- Patient care assistance
- Interpersonal communication
- Patient safety
- Patient confidentiality
- Patient care support
- Infection control practices
Timeline
Nurse Technician
Tampa General Hospital Emergency Room
05.2023 - Current
Unit Customer Service Representative
Tampa General Hospital
03.2017 - 01.2023
Associate of Science - Nursing
St. Petersburg College
Bachelor of Arts - Sociology
Rutgers University
Associate of Arts - Social Science & Spanish
Camden County College