Ally Vitko
Waukee,IA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Manager
Iowa Associations For Infants And Early Childhood
Des Moines, IA
05.2022 - Current
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material
- Addressed and resolved technical, financial and operational concerns by working with team members and directors
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
- Met with project stakeholders on regular basis to assess progress and make adjustments
- Identified system needs and designed processes to support business requirements.
Welcome Center Staff Member
Ymca Of Greater Des Moines
Des Moines, IA
10.2019 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Confirmed appointments, communicated with clients and updated client records
- Resolved customer problems and complaints
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Peer Support
Easterseals of Iowa, Polk County Health Services
Des Moines, IA
01.2022 - 06.2022
- Assist direct support staff in completion of intake, treatment planning, and discharge for Community-based and Residential Crisis Services for youth participating in program
- Provide one on one skill building with client and family
- Develop referral map for Polk County area
- Includes individual and family therapy, Behavioral Health Intervention Services, Integrated Health Homes, medication management, and case management services
- Connect families with appropriate long term services upon completion of crisis stabilization program
Mental Health Intern
Children, s, Polk County Health Services
Des Moines, IA
01.2021 - 08.2021
- Assist in Children's Mental Health Program Planning and Building
- Program Implementation for new services to include; Residential Crisis Services, Community Based Crisis Services, and respite services
- Strategically create 3 to 5 year education curriculum for community members
- Coordinate speakers and trainings for De-escalation techniques, prevention efforts, managing difficult behavior in children, and other family supports
- Collaborate with other nonprofit organizations
- Attain certification in Zero to Three- Growing Brain Curriculum
- Trainer/trainer certification
- Accomplished tasks according to direction and instructions
- Gathered and examined information from multiple sources.
Student Intern
Southern Iowa Mental Health Center
Ottumwa, United States
06.2019 - 08.2019
- Data migration
- Organize client file data and transitioning those files into electronic PHI system
- Gained operational knowledge and supported departmental needs
- Performed administrative duties and staff support tasks.
Education
Masters of Social Work - Social Work
University of Missouri - Columbia
Columbia, MO04.2025
Bachelor of Science - Psychology, Human Resource
Drake University
12.2021
Skills
- Crisis De-escalation Communication
- Active listening
- Training and Development
- Community Outreach
- Critical Thinking
- Time Management
- Attention to Detail
- Cultural Sensitivity
- Negotiation and Conflict Resolution
Certification
Certification/Professional Development
24-Hour Crisis De-escalation Training (Solution Point+) CPR Certified Youth Mental Health First Aid Certification The Zero to Three- Growing Brain Curriculum (Trainer) Mandatory Reporter Certification2
Timeline
Program Manager
Iowa Associations For Infants And Early Childhood
05.2022 - Current
Peer Support
Easterseals of Iowa, Polk County Health Services
01.2022 - 06.2022
Mental Health Intern
Children, s, Polk County Health Services
01.2021 - 08.2021
Welcome Center Staff Member
Ymca Of Greater Des Moines
10.2019 - Current
Student Intern
Southern Iowa Mental Health Center
06.2019 - 08.2019
Masters of Social Work - Social Work
University of Missouri - Columbia
Bachelor of Science - Psychology, Human Resource
Drake University
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