A diversified Senior Human Resources Manager with over 15 years of hands-on Human Resources experience, specializing in employee relations and full-cycle recruiting. Well-versed in policy creation and implementation. Extensive employee management experience while consistently striving to positively impact overall morale and productivity. Proven success in improving retention and overseeing an HR Department. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.
Overview
14
14
years of professional experience
Work History
Senior Human Resources Manager
J. Stone Consulting, LLC.
04.2023 - Current
Collaborated with executive leadership and Managers to develop strategic workforce plans that supported long-term organizational growth objectives.
Streamlined recruitment processes for faster candidate screening and selection, reducing time-to-fill rates.
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Oversaw investigations for employment-related claims and provided investigation and consultation support to managers.
Designed performance management systems that aligned with company values, fostering a culture of continuous improvement and accountability.
Developed and implemented human resources policies and procedures and disseminated through employee handbooks, communications, and meetings.
Implemented and updated compensation program by rewriting job descriptions and conducting and reviewing merit increases.
Facilitated requests for paid and unpaid leaves of absence and short-term and long-term disability to minimize workflow disruption.
Designed employee surveys to evaluate employee satisfaction.
Human Resources/Employee Relations Manager
Madonna Rehabilitation Hospital
12.2021 - 03.2023
Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Managed employee disputes by employing conflict resolution techniques.
Established clear succession plans to ensure leadership continuity during periods of transition or growth.
Managed two Human Resource's employees and worked together to reduce workflow stoppage and achieve on-time project completion.
Processed new hires, transfers, pay and merit increases and terminations.
Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and company policies.
Human Resources Manager (Contract Position)
I2c Inc.
07.2021 - 10.2021
Guided leaders and employees on company policies, programs, benefits and salary administration.
Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
Monitored and handled employee claims involving performance-based and harassment incidents.
Regional Human Resources Manager
McDonald's Global Services
09.2015 - 03.2017
Improved retention by 22% during my tenure by implementing various management and employee-oriented programs.
Partnered with management and provided coaching, training and counsel to operations staff and people management that supported policies, practices and newly implemented online tools.
Coached and advised hiring managers to ensure a robust talent pipeline to meet the needs of the Organization.
Partnered with Operations Supervisor and management to deliver on all aspects of staffing, performance management and retention.
Conducted mid-year and year-end performance appraisals, performance calibration roundtables, workforce planning and succession planning.
Assisted with the successful transition of employee related matters associated with multiple acquisitions.
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Liaised between multiple business divisions to improve communications.
Human Resources Manager
First National Bank Of Omaha/TSYS Merchant
09.2010 - 07.2014
Supported all levels of management and employees in nearly every field of business in all departments; including, but not limited to, executive leadership, legal, marketing, customer service, deployment and sales.
Worked closely with management when facilitating year-end talent reviews, merit increases, and all other HR-related needs.
Served as the link between management of all levels and employees by handling HR-related questions, formal investigations, employee counseling, staff retention, interpreting and administering contracts and generally assisting wherever needed.
Facilitated new employee orientation monthly and other HR related training as applicable to all employees and managers.
Partnered with managers while conducting employee performance concerns and issuing disciplinary notices.
Structured compensation and benefits according to market conditions and budget demands.
Education
SHRM-CP Certification -
The Society of Human Resources Management (SHRM)
2022
Bachelor of Science - Management of Human Resources
Bellevue University
Bellevue, NE
03.2007
Skills
Employee Relations
Administering Disciplinary Procedures
Policy Creation and Implementation
Performance Management Systems
Advising and Collaborating with Department Managers
Employee Engagement Strategies
Full Cycle Recruiting
Federal and State Employment Law
Benefits and Compensation
Onboarding, Training and Development
Timeline
Senior Human Resources Manager
J. Stone Consulting, LLC.
04.2023 - Current
Human Resources/Employee Relations Manager
Madonna Rehabilitation Hospital
12.2021 - 03.2023
Human Resources Manager (Contract Position)
I2c Inc.
07.2021 - 10.2021
Regional Human Resources Manager
McDonald's Global Services
09.2015 - 03.2017
Human Resources Manager
First National Bank Of Omaha/TSYS Merchant
09.2010 - 07.2014
SHRM-CP Certification -
The Society of Human Resources Management (SHRM)
Bachelor of Science - Management of Human Resources
Bellevue University
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