Medical Support Assistant with 15+ years of experience in medical claims processing at individual, team and organizational levels. Multi-tasks and prioritizes workloads with little or no supervision. Performs a wide variety of administrative and clerical duties as a member of the health care team. Knowledge of medical terminology, administrative, department procedures for the management of records and forms, information security and exchange, management of reports and data, scheduling of patient appointments, telephone care, and public relations/customer service. Analytical ability, judgment, discretion, and dedication to customer service.
Completing insurance forms
undefinedReceived numerous Circle of Excellence Awards for maintaining Quality for over a three-month period, production over/above 15% and helping on special projects from Cigna Healthcare.
Received award as “Employee of the Quarter” from Chubb Life America for “excellence in customer service and exceptional quality in processing high volume of claims.”