Jennifer L. Suarez
Warwick,NY
Summary
Experienced fashion, luxury retail, and administrative professional with 20+ years of experience spanning fashion design, sales, customer relations, and team leadership. Proven ability to build strong client relationships, drive sales, create compelling visual presentations, and deliver elevated customer experiences. Currently serving as a Guidance Secretary while bringing extensive fashion industry experience with Michael Koss, LaROk, Bloomingdale's and Estée Lauder. Combines creative expertise, strong organizational skills, and a proven ability to connect with customers, colleagues, and teams.
Overview
22
22
years of professional experience
Work History
Guidance Secretary
Goshen High School
Goshen, New York
04.2026 - Current
- Coordinate communication among students, parents, and faculty to address academic concerns and enhance student support.
- Support student scheduling and appointment requests for guidance counselors.
- Maintain accurate student records and confidential information in school database systems.
- Respond to parent and guardian inquiries with professionalism and empathy.
- Develop informational materials on college readiness and career planning to assist students in making informed decisions.
- Update databases with current contact information for alumni tracking purposes.
- Collaborate with outside organizations to provide additional resources for students.
- Create individual education plans with input from teachers, counselors, administrators, and parents.
- Conduct research on colleges and universities for guidance counselor use.
- Compile data for reports to school administration.
- Coordinate meetings with parents and teachers to discuss student progress.
- Organize college visits for student groups to facilitate exploration of higher education options.
- Manage confidential student records with care to ensure privacy. regarding students carefully and with discretion.
Clerk
Goshen High School
07.2025 - Current
- Greeted visitors, answered multi-line phone calls, and directed inquiries in a fast-paced school office environment, enhancing visitor experience.
- Checked visitor ID against school records for security verification and clearance through the school's visitor management system prior to granting campus access.
- Acted as a liaison between staff, parents, and students, providing information on school programs and policies.
- Assisted with daily attendance reporting and corrections.
- Maintained and distribute documents across multiple physical and electronic filing locations.
- Supported administrators, counselors, and teachers with everyday tasks.
- Collected, documented, and deposited funds from clubs and athletic teams for fundraisers and school events, supporting financial transparency.
- Worked with student treasurers and educate them to track their finances.
- Maintained accurate accounting records and performed monthly reconciliations for club and extra activities' finances, ensuring financial integrity.
Teacher's Aide
Goshen High School
10.2024 - 06.2025
- Collaborated with lead teachers to implement individualized education programs (IEPs), ensuring tailored support for each student.
- Provided individualized support to students with special needs, contributing to higher assignment completion rates.
- Engaged one-on-one with students with behavioral problems in both classroom and extracurricular settings, resulting in an improvement by the end of the year.
- Supervised students during non-classroom activities, ensuring safety while facilitating work experience opportunities for special needs students.
- Escorted special needs students to each class and provided an environment for them to learn.
- Fostered strong relationships with teaching staff and parents, enhancing communication and support for student needs.
- Encouraged good behavior and engaged children to take part in classroom activities.
Estee Lauder Counter Manager
Macy's Inc.
11.2022 - 04.2023
- Led a team to achieve a 15% increase in revenue in the last quarter.
- Demonstrated track record of enhancing store sales through strategic product placement and visually captivating displays.
- Increased sales volume through planning and coordinating promotional events that attracted new customers.
- Engaged with customers to understand their needs and preferences, providing tailored product options and advice.
- Educated customers on skincare routines and performed makeovers to enhance product promotion and customer satisfaction.
- Tracked daily sales and profitability.
- Conducted in-depth market analysis and competitor research, identifying emerging trends and ensuring the company maintained a competitive edge.
Fitness Instructor/Front Desk
Straubs Fitness, Inc.
07.2018 - 05.2020
- Delivered tailored instruction to individuals of all fitness levels, enhancing their fitness journey.
- Demonstrated professional, safe, and effective class instruction while offering ongoing motivation and feedback to class participants.
- Maintained attendance records and collected class evaluations to assess participant engagement and satisfaction.
- Answered, screened, and directed inbound phone calls, facilitating lead generation and customer inquiries.
- Navigated complex management issues with clients to ensure satisfaction and resolution. such as requests, special needs and complaints from clients.
Pandora Sales Specialist
Bloomingdales
01.2013 - 06.2015
- Recipient of The General Managers Club, B the Best and The Golden B awards for making sales over $500,000, upholding high selling standard and for being the top seller in the store.
- Assisted customers in selecting merchandise to enhance their shopping experience.
- Replenished merchandise and maintained visual presentation to attract customer interest.
- Processed cash and credit card transactions to ensure accurate and reliable purchasing.
- Explained credit card perks to customers to encourage new account openings.
- Built relationships with customers to foster loyalty to Bloomingdale's.
Fashion Accessories Sales Associate
Bloomingdales
10.2012 - 01.2013
- Cultivated customer relationships to foster loyalty and enhance repeat business at Bloomingdales.
- Assisted customers in selecting merchandise, enhancing their shopping experience.
- Processed cash and credit card transactions, ensuring secure and reliable purchases.
- Explained credit card perks to customers in a clear manner.
Asst. Designer
L'Koral Industries (LaROK)
05.2005 - 06.2009
- Sourced and curated design inspiration for monthly embellishment and accessory deliveries.
- Came up with design concepts for embellishment and accessories for each delivery monthly.
- Designed and Hand Made embellishment and accessories for line monthly.
- Worked with vendors to resource materials for embellishment and accessories.
- Procured materials from storefronts for monthly embellishment and accessory designs.
- Outlined design responsibilities for each project phase.
- Oversaw production processes to ensure quality standards.
- Communicated with overseas and domestic vendors for sampling and production matters.
- Wrote documentation for overseas and domestic vendors for production including specs, materials, and construction specifications.
- Communicated with overseas and domestic vendors for final approvals for embellishment and accessories.
- Oversaw managerial responsibilities for team operations.
- Coordinated interview process and selection of interns to build a skilled design support team.
- Managed the team of interns in all aspects of work.
Sales Associate
Broadway Kids
03.2005 - 05.2005
- Initiated contact with potential buyers, fostering new business relationships to expand market reach.
- Showcased product lines to buyers during sales presentations.
- Documented buyer orders and communicated details to the production team, ensuring accurate order processing.
- Collaborated with designer to refine product line, enhancing merchandising strategy to better meet customer preferences.
Freelance Design Asst.
Michael Kors
12.2009
- Created design concepts for embellishments presented to Michael Kors, contributing to collection development.
- Collaborated with Head Designer to develop innovative embellishment ideas that enhanced collection aesthetics.
- Designed and Hand Made embellishment for up and coming collection.
- Managed design processes and responsibilities to ensure project alignment with creative vision.
- Bought materials from storefronts for embellishment.
Education
A.A.S. - Fashion Design & Merchandising
Katharine Gibbs School
New York, New York01-2005
Skills
- Market analysis
- Scheduling appointments
- Leadership and managerial skills
- makeup application
- product sales
- MS Word
- Excel
- Photoshop
- Illustrator
- school tool
- Harris system
- Data entry proficiency
- File organization
- Student oversight
- hand and machine sewing
- draping
- pattern making
- highly skilled in intricate hand embroidery
- beading
- costume jewelry making and all forms of detailed embellishment
- Marketing and promotion
Timeline
Guidance Secretary
Goshen High School
04.2026 - Current
Clerk
Goshen High School
07.2025 - Current
Teacher's Aide
Goshen High School
10.2024 - 06.2025
Estee Lauder Counter Manager
Macy's Inc.
11.2022 - 04.2023
Fitness Instructor/Front Desk
Straubs Fitness, Inc.
07.2018 - 05.2020
Pandora Sales Specialist
Bloomingdales
01.2013 - 06.2015
Fashion Accessories Sales Associate
Bloomingdales
10.2012 - 01.2013
Freelance Design Asst.
Michael Kors
12.2009
Asst. Designer
L'Koral Industries (LaROK)
05.2005 - 06.2009
Sales Associate
Broadway Kids
03.2005 - 05.2005
A.A.S. - Fashion Design & Merchandising
Katharine Gibbs School