Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

AYLYN HERNANDEZ-CRUZ

LAUREL,MD
AYLYN HERNANDEZ-CRUZ

Summary

Professional Assistant with over 9 years of experience. Dedicated to supporting a work environment that runs smoothly and cohesively through exemplary communication and organizational skills. Familiar with and competent in essential functions of the legal office such as processing court documents, drafting and reviewing legal documents, and case analysis.

Knowledgeable secretary with background in providing essential administrative support in educational environments. Successfully managed scheduling, record-keeping, and student interactions, ensuring smooth office operations. Demonstrated ability to handle sensitive information with confidentiality and communicate effectively with students, parents, and staff.

Overview

10
years of professional experience
1
Certification

Work History

High Point High School

Guidance Secretary
05.2021 - Current

Job overview

  • Directs telephone calls and messages to proper recipients and personally assists students/parents
  • Ability to adapt to changing work priorities and working with frequent interruptions.
  • Knowledge of computer usage and modern office practices
  • Prepare student withdrawal documents

Rivers Construction Group
Jessup, MD

Administrative Assistant
01.2020 - 05.2021

Job overview

  • Provide direction/assistance for any problems or questions that may arise with customers, management, construction and outside vendors
  • Work closely with Project Managers to handle many administrative and customer service work
  • Provide professional administrative support to project management team
  • Provide daily administrative support for project management, field operations team, and company president
  • Experience of handling administrative, secretarial, and clerical duties
  • Possess general accounting, negotiation, and coordination skills
  • Prepare general correspondence such as memos, letters, reports, meetings, outside crew agendas, purchase orders, permits
  • Answered telephone calls and assisted with Customer Service.

The Law Offices of Scott N. Bergman
Rockville, MD

Paralegal/Manager
10.2016 - 01.2020

Job overview

  • Day to day office administration including: answering phones, maintaining calendars, and administering the comprehensive client database.
  • I take all the intake information to evaluate if the potential clients have a case.
  • I work close to the attorney on making sure both the attorney and I are updated about each file.
  • I organized personal injury files as well as workers compensation files that are in our office for more than 3 years.
  • Maintained consistent telephone and email communication with insurance companies as well as with clients.

RDCA- Rockville Day Care Association
Silver Spring, MD

Teacher's Assistant
10.2015 - 10.2016

Job overview

  • Prepare materials for lessons, demonstrations, and bulletin boards
  • Operate equipment including computers, printers, photocopiers, and laminators
  • Ensure that students have all materials necessary for class activities
  • Work with students individually or in small groups for extension or remediation
  • Provide extra help as needed to students with physical, mental, or linguistic limitations
  • Maintain detailed records of students’ progress on instructional or behavioral goals

Education

Bowie State University
Bowie, MD

Bachelor of Arts from Sociology
08-2027

Montgomery College
Silver Spring, MD

Associate of Arts from General Studies
06-2022

Wheaton High School
Wheaton, MD

High School Diploma
06-2016

Skills

  • Adaptability
  • Office administration
  • Bilingual
  • Supervision
  • Attention to Detail
  • Scheduling and calendar management
  • Customer service
  • Construction knowledge
  • Case assessments
  • Records management
  • Client communication skills
  • Confidentiality
  • The ability to sort, order, and manage large volumes of exhibits, documents, files, evidence, data, and other information
  • A strong work ethic
  • QuickBooks experience
  • File management
  • Policy enforcement
  • Calendar management
  • Strong organization
  • Document preparation
  • Spanish & English fluency
  • Multitasking and time management
  • Attention to detail

Certification

  • CNP - Certified Notary Public

Languages

Fluent in Spanish and English

Timeline

Guidance Secretary

High Point High School
05.2021 - Current

Administrative Assistant

Rivers Construction Group
01.2020 - 05.2021

Paralegal/Manager

The Law Offices of Scott N. Bergman
10.2016 - 01.2020

Teacher's Assistant

RDCA- Rockville Day Care Association
10.2015 - 10.2016

Montgomery College

Associate of Arts from General Studies

Bowie State University

Bachelor of Arts from Sociology

Wheaton High School

High School Diploma