Experienced with managing administrative tasks in educational and mental health settings, ensuring seamless daily operations. Utilizes strong organizational skills and attention to detail for maintaining accurate records and facilitating communication. Knowledge of confidentiality protocols and effective interaction with diverse stakeholders.
Overview
27
27
years of professional experience
Work History
Guidance Secretary
Paterson Public Schools
Paterson, USA
06.2006 - Current
Company Overview: Guidance Department Paterson STEAM High School, Paterson P-Tech High School, Alonzo Tambua Moody Academy
Guidance Department Paterson STEAM High School, Paterson P-Tech High School, Alonzo Tambua Moody Academy
Evening Secretary
Coordinated Behavioral Health Care
25 E. Salem Street, Hackensack, NJ 07601
03.2024 - 03.2025
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Assisted coworkers and staff members with special tasks on daily basis.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Administrative Secretary
Paterson Public Schools
Paterson, USA
10.2000 - Current
Company Overview: Counseling and Special Services Department
Counseling and Special Services Department
Audit of Circulations Surveyor
Certified Audit of Circulations
Wayne, USA
09.1999 - 10.2000
Tele-Marketing
Telephone Surveyor
Receptionist
Passaic County Workforce Development Center
06.1998 - 09.1999
Company Overview: St
Anthony’s R.C
Church
St
Anthony’s R.C
Church
Education
High School -
Eastside High School
Paterson, NJ
06.2000
Some College (No Degree) - Early Childhood Care And Education
Passaic County Community College
Paterson, NJ
Skills
Microsoft Word
Microsoft Excel
Microsoft Publisher
Typing 60 wpm
Infinite Campus
ALIO
EDUMET
Powerschool Student System
Section 504
Intervention and Referral Services Policies
Exceptional organization
Office administration
Data entry proficiency
Appointment scheduling
Calendar management
Career guidance
Report generation
Email correspondence
Document preparation
Written communication
File maintenance
Attendance tracking
Student recordkeeping
Spanish fluency
Mail management
Mail processing
Fast learner
Customer service
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Clear communication
Organizational skills
Telephone and email etiquette
Effective communication
Adaptability and flexibility
Customer and client relations
Verbal and written communication
Document and file management
Decision-making
Team building
Data entry
Task prioritization
Confidentiality and data protection
Office management
Database entry
Interpersonal skills
Analytical thinking
Scheduling and calendar management
Activities
Reading for pleasure
Languages
Spanish
Native or Bilingual
Timeline
Evening Secretary
Coordinated Behavioral Health Care
03.2024 - 03.2025
Guidance Secretary
Paterson Public Schools
06.2006 - Current
Administrative Secretary
Paterson Public Schools
10.2000 - Current
Audit of Circulations Surveyor
Certified Audit of Circulations
09.1999 - 10.2000
Receptionist
Passaic County Workforce Development Center
06.1998 - 09.1999
High School -
Eastside High School
Some College (No Degree) - Early Childhood Care And Education