Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Jennifer Love Tyler

Costa Mesa,California

Overview

23
23
years of professional experience

Work History

Vacation Rental Property Manager

Villa Rentals, Inc.
Newport Beach, California
04.2017 - Current

Managed end-to-end guest experience, ensuring satisfaction throughout the process.


Handled reservations and executed contracts for a portfolio of over 40 beach vacation rental properties.

Provided recommendations on local attractions to enhance guest experiences.

Expert in customer service of navigating our website and advising on features of each location to assist in planning the perfect vacation.

Passionate about helping families create memories with an unwavering commitment to every guest feeling welcome.


Oversaw business operations, management of housekeeping schedules, guest arrivals and departures, and vendor maintenance through Excel.

Multi-tasking, including frequent transition between vacation rental software Streamline and long-term property management software Yardi Systems.

Mastery of our unique hybrid of property management styles.


Processed accounting entries in Yardi for vacation rent, taxes, and fees.


Performed office duties, including phone reception and documentation management.


Sent electronic documents using Right-Signature while maintaining effective communication with stakeholders.

Sales

In Your Office Furniture Store
Laguna Hills
01.2005 - 04.2017

Sales including margin analysis for volume opportunities, space planning commercial office layouts, building relationships with businesses for repeat sales, customer service, phones, general office duties. Placing purchase orders, delivery scheduling, managing operations, etc. all while maintaining aggressive sales quotas.

Sales, Cash Register, Customer Service

Bloomingdale's Department Store
Newport Beach
06.2002 - 01.2005

Fine China and Crystal sales, worked successfully with diverse group of coworkers, promoted customer satisfaction with knowledgeable and friendly service.

Education

High School Diploma -

Thousand Oaks High School
Thousand Oaks, CA
06-1993

Skills

  • Relationship building
  • Written and oral communication skills
  • Product guidance
  • Multi-tasking strength
  • Adapt to diverse groups
  • Property management software
  • Service oriented
  • Excellent people skills
  • Upselling
  • Policy and procedure adherence
  • Hospitality and accommodation
  • Complex Problem-solving
  • Time management
  • Conflict resolution

Affiliations

Travel, music, culture, geography, world knowledge, hiking to waterfalls, picnicking, and my two cats.

Languages

English
Professional

References

References available upon request.

Timeline

Vacation Rental Property Manager

Villa Rentals, Inc.
04.2017 - Current

Sales

In Your Office Furniture Store
01.2005 - 04.2017

Sales, Cash Register, Customer Service

Bloomingdale's Department Store
06.2002 - 01.2005

High School Diploma -

Thousand Oaks High School
Jennifer Love Tyler