Managed end-to-end guest experience, ensuring satisfaction throughout the process.
Handled reservations and executed contracts for a portfolio of over 40 beach vacation rental properties.
Provided recommendations on local attractions to enhance guest experiences.
Expert in customer service of navigating our website and advising on features of each location to assist in planning the perfect vacation.
Passionate about helping families create memories with an unwavering commitment to every guest feeling welcome.
Oversaw business operations, management of housekeeping schedules, guest arrivals and departures, and vendor maintenance through Excel.
Multi-tasking, including frequent transition between vacation rental software Streamline and long-term property management software Yardi Systems.
Mastery of our unique hybrid of property management styles.
Processed accounting entries in Yardi for vacation rent, taxes, and fees.
Performed office duties, including phone reception and documentation management.
Sent electronic documents using Right-Signature while maintaining effective communication with stakeholders.
Sales including margin analysis for volume opportunities, space planning commercial office layouts, building relationships with businesses for repeat sales, customer service, phones, general office duties. Placing purchase orders, delivery scheduling, managing operations, etc. all while maintaining aggressive sales quotas.
Fine China and Crystal sales, worked successfully with diverse group of coworkers, promoted customer satisfaction with knowledgeable and friendly service.
Travel, music, culture, geography, world knowledge, hiking to waterfalls, picnicking, and my two cats.