Jennifer M Dickson
Newburgh,NY
Summary
Motivated professional with outstanding leadership, organization, communication, and coordinating skills. Strong work ethics, performance management, and team building. Seeking a position that will utilize and develop my skills and abilities and allow for growth within the organization.
Overview
14
14
years of professional experience
Work History
Optometric Technician
Ezras Choilim Health Center
02.2022 - Current
- Conduct pretest procedures to gather data before exams and make eye appointments more efficient and productive.
- Input patient information and exam findings into an electronic medical records system to facilitate accurate record-keeping.
- Collaborate with optometry staff about patients and our goals as a department.
Life and Health Insurance Agent
Health Markets
04.2021 - 04.2022
- Help customers to implement new health insurance plans over the phone.
- Put together packages of introductory material for new clients.
- Maintained high standards of customer service by building relationships with clients.
Home Health Aide - HHA
Home Health Care
03.2020 - 01.2021
- Assisted patient with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled client to support their independence and well-being.
Loss Prevention Specialist, Coordinator and Manager
Gap Inc. Distribution Center
10.2014 - 10.2019
- I was promoted from Specialist to Coordinator to Manager within three years of being part of the company.
- Conducted daily audits that added up to $400,000 in ROI in my first year as a specialist.
- I worked in high-stress situations responding to medical events, fights, fire response, and evacuations.
- I was responsible for weekly Payroll, expense reports, scheduling, and development for my team.
- Managed 15 Loss Prevention Specialists and 3 Coordinators in two different warehouses on campus.
- I conducted interviews for new specialists and Coordinators.
- Collaborated with HR and other leadership daily to maintain safety of everyone on campus.
- I won LP of the quarter and Division in 2017
Volunteer Emergency Medical Technician
Town of Newburgh Ambulance corps, EMT
04.2011 - 05.2016
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintain patient confidentiality and perform all care with respect for patients rights.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Was awarded a certificate for being one of the responders with the top hours and calls in the agency.
Security officer
Metro One Loss Prevention Services
04.2013 - 10.2014
- Maintained accurate records of all incoming and outgoing tractor-trailer traffic.
- Checked IDs of all employees, vendors, and visitors to maintain security of The Home Depot campus.
- Patrolled grounds by foot to maintain security and look for trailers filled with merchandise that weren't sealed.
Education
Certified Nursing Assistant -
Orange-Ulster BOCES
04.2022
High School Diploma -
Newburgh Free Academy
Newburgh, NY06.2008
Skills
- Microsoft Office Suite
- Critical Thinking
- Interviews and Interrogations
- Team Leadership
- Customer Service
- Performance Tracking and Evaluations
- Time Management
Additional Information
- Certifications: , Florida State Life & Health Insurance
Timeline
Optometric Technician
Ezras Choilim Health Center
02.2022 - Current
Life and Health Insurance Agent
Health Markets
04.2021 - 04.2022
Home Health Aide - HHA
Home Health Care
03.2020 - 01.2021
Loss Prevention Specialist, Coordinator and Manager
Gap Inc. Distribution Center
10.2014 - 10.2019
Security officer
Metro One Loss Prevention Services
04.2013 - 10.2014
Volunteer Emergency Medical Technician
Town of Newburgh Ambulance corps, EMT
04.2011 - 05.2016
Certified Nursing Assistant -
Orange-Ulster BOCES
High School Diploma -
Newburgh Free Academy
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