Jennifer Sease
Carson City,NV
Summary
Results-driven professional with extensive experience in employee training and motivation at Eagle Valley Children's Home. Demonstrated expertise in team performance enhancement through strategic scheduling and adherence to safety protocols. Exceptional communicator skilled in delivering high-quality customer service while fostering a positive organizational culture.
Overview
6
6
years of professional experience
Work History
DCT Assistant Shift Superrvisor
Eagle Valley Childrens Home
02.2020 - 07.2022
- Ensured compliance with safety protocols, enhancing daily operational effectiveness.
- Trained staff in client care best practices, improving conflict resolution skills.
- Conducted performance evaluations, promoting professional growth within the team.
- Boosted team morale through recognition of achievements and constructive feedback.
- Supported recruitment efforts by conducting interviews, strengthening team dynamics.
- Streamlined onboarding process, accelerating integration of new hires into the team.
- Developed staff schedules, optimizing resource allocation and operational efficiency.
Direct Care Trainer
Eagle Valley Children's Home
05.2019 - 02.2020
- Enhanced client well-being by assisting with personal care tasks.
- Facilitated social and recreational engagement for clients' enjoyment and interaction.
- Tailored educational strategies based on individual learning assessments.
- Monitored client progress, providing feedback for skill improvement and encouragement.
- Maintained accurate client care records to ensure proper documentation and tracking.
- Collaborated with healthcare professionals to support comprehensive client care plans.
Sales Associate
Jensen Jewelers
06.2018 - 12.2018
- Enhanced customer satisfaction by guiding jewelry selections for special occasions.
- Educated clients on product features, improving informed purchasing decisions.
- Upheld visual merchandising standards, fostering an inviting shopping environment.
- Ensured accurate transactions and effective cash management during sales.
- Represented the company at events, supporting community engagement initiatives.
Sales Associate
Real Deals On Furniture And Home Decor
11.2016 - 06.2018
- Encouraged repeat business by developing strong customer relationships.
- Prepared sales floor merchandise through effective pricing and tagging methods.
- Enhanced customer satisfaction by delivering exceptional service and prompt issue resolution.
- Increased sales revenue by recommending suitable products based on customer needs.
- Created eye-catching displays, contributing to visual merchandising and boosting sales.
Education
High School Diploma -
Carson High School
Carson City, NVSkills
- Workplace safety
- Employee onboarding and training
- Schedule management
- Employee motivation
- Multitasking and prioritizing
- Problem-solving
- Excellent communication
- Customer service
- Excellent people skills
- Reliable and punctual
- POS system operation
- Merchandise display
Timeline
DCT Assistant Shift Superrvisor
Eagle Valley Childrens Home
02.2020 - 07.2022
Direct Care Trainer
Eagle Valley Children's Home
05.2019 - 02.2020
Sales Associate
Jensen Jewelers
06.2018 - 12.2018
Sales Associate
Real Deals On Furniture And Home Decor
11.2016 - 06.2018
High School Diploma -
Carson High School