Summary
Overview
Work History
Education
Skills
Timeline
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Keith Davis

Memphis,TN

Summary

Dynamic professional with a strong background in customer service and operational efficiency, honed at Tim's Chicken. Proven ability to train and motivate staff while ensuring compliance with safety protocols. Skilled in problem-solving and machine operation, consistently enhancing team performance and customer satisfaction.

Overview

16
16
years of professional experience

Work History

Second Shift Assistant Supervisor

Waffel House
01.2024 - 07.2025
  • Assisted in food preparation and presentation to maintain quality standards.
  • Supported team members in delivering exceptional customer service during busy shifts.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely order fulfillment and accuracy.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Trained new employees on operational procedures and safety protocols effectively.
  • Adapted quickly to changing priorities, demonstrating flexibility during peak hours.

Assistant Manager

Tim's Chicken
03.2019 - 12.2023
  • Assisted in daily operations, ensuring compliance with food safety standards.
  • Coordinated staff schedules to optimize service efficiency during peak hours.
  • Implemented training programs for new employees, enhancing team performance and service quality.
  • Monitored inventory levels to maintain adequate stock and reduce waste.
  • Streamlined order management processes, increasing accuracy and reducing delivery times.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Installer

APEX Iron Works
02.2009 - 04.2012

Cleaned, repaired and machined , heads gas and diesel

Machinist

Memphis Head and Block
02.2018 - 11.2018

Cleaned, repaired and machined , heads gas and diesel

Machinist

Ty's A1 Head Shop
02.2013 - 01.2018

Head and engine breakdown ,repair, machine, replace parts as needed, rebuild,

Education

Completed The Second Year Advanced Class - Autobody Collision Repair.

Votec
Westland, MI

GED -

Wayne Memorial High School
Wayne Mi

Skills

  • Customer service focus
  • Workplace safety
  • Staff training and development
  • Employee motivation
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Machine operation
  • Verbal and written communication
  • Decision-making
  • Safety procedures
  • Operational efficiency
  • Safety protocols
  • Forklift operation
  • Task prioritization
  • Work Planning and Prioritization
  • Equipment operation
  • Self motivation
  • Product assembly

Timeline

Second Shift Assistant Supervisor

Waffel House
01.2024 - 07.2025

Assistant Manager

Tim's Chicken
03.2019 - 12.2023

Machinist

Memphis Head and Block
02.2018 - 11.2018

Machinist

Ty's A1 Head Shop
02.2013 - 01.2018

Installer

APEX Iron Works
02.2009 - 04.2012

Completed The Second Year Advanced Class - Autobody Collision Repair.

Votec

GED -

Wayne Memorial High School