Jenniffer Cepeda
San Antonio,TX
Summary
Customer-focused and results-driven professional with over 10 years of experience in sales, customer service, and operations. Proven ability to drive sales, improve customer satisfaction, and support team efficiency in fast-paced environments. Adept at cash handling, training, and delivering excellent service with a strong attention to detail and safety compliance.
Overview
21
21
years of professional experience
Work History
Car Salesperson
Ganas Ya. Todos Los Derechos Reservados
11.2019 - 08.2024
- Delivered personalized service to customers, contributing to increased customer loyalty and satisfaction.
- Guided customers through purchases and product selections, consistently exceeding sales goals.
- Handled cash and POS transactions with accuracy and efficiency.
- Addressed customer concerns professionally, ensuring a smooth and positive shopping experience.
Machine Operator
HEB Warehouse
05.2009 - 09.2018
- Operated multiple types of machinery in a fast-paced production environment.
- Maintained workplace safety standards and followed operational guidelines diligently.
- Mentored and trained new operators, enhancing team productivity and morale.
- Collaborated with teams to ensure production targets and quality benchmarks were met.
Senetor Assistant
Legislature Of The Virgin Islands
09.2003 - 01.2009
- Provided administrative support and managed day-to-day operations in a high-pressure environment.
- Coordinated communications, scheduled meetings, and prepared documents for legislative sessions.
- Demonstrated strong written and verbal communication skills while liaising with stakeholders.
- Contributed to team projects, ensuring timely completion under tight deadlines.
Education
High School Diploma -
Central High School
St. Croix, United States Virgin Islands08.2002
Skills
- Sales & Customer Retention
- Cash Handling & POS Operations
- Product Promotions & Upselling
- Communication & Problem Solving
- Safety Protocols & Compliance
- Team Collaboration & Training
- Fluent in English and Spanish (Written & Verbal Proficiency)
Timeline
Car Salesperson
Ganas Ya. Todos Los Derechos Reservados
11.2019 - 08.2024
Machine Operator
HEB Warehouse
05.2009 - 09.2018
Senetor Assistant
Legislature Of The Virgin Islands
09.2003 - 01.2009
High School Diploma -
Central High School