Jenniffer Garcia
Paterson,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Patient Access Representative
St. Joseph's Health
Paterson, NJ
07.2023 - 01.2024
- Arranges for the efficient and orderly admission of patients, ensuring that all points of registration
- Inputs information in Cerner and completes appropriate forms
- Receives and records accurate demographic, financial and insurance information for all patients registered.
Stay at Home Parent
Stay At Home Mom
Paterson, NJ
02.2021 - 07.2023
Customer Service Representative
Bio-Reference Laboratories, Inc.
Elmwood Park, NJ
08.2020 - 02.2021
- Resolve routine customer requests with products or services via inbound and outbound calls
- Notify clients of test results in a timely and accurate manner
- Inquire, clarify, and confirm customer requirements and understanding of the solution
- Speak with customers in a courteous, friendly, and professional manner using protocol procedures.
Client Service Representative
CIOX Health
Paterson, NJ
10.2016 - 10.2019
- Receive incoming requests for information
- Respond to requests by opening mail
- Assist walk-ins and telephone inquiries
- Retrieve faxes inquiries in a timely manner.
Receptionist
Smile Central Dental
Passaic, NJ
03.2014 - 02.2015
- Update charts, check eligibility of insurance, most check-in duties
- Ability to answer and transfer incoming calls
- Able to collect co-payments and handle money.
Education
High School Diploma -
Harp Academy
06.2015
Skills
- EClinicalworks
- Scheduling
- EMR
- Phone Etiquette
- HIPAA
- Staff training
- Data entry
- Dentrix
- Customer service
- Insurance Verification
- Cerner
- Medical terminology
- Analysis skills
- Communication skills
- Microsoft Office
- Time management
- Organizational skills
Languages
Spanish
Native/ Bilingual
Timeline
Patient Access Representative
St. Joseph's Health
07.2023 - 01.2024
Stay at Home Parent
Stay At Home Mom
02.2021 - 07.2023
Customer Service Representative
Bio-Reference Laboratories, Inc.
08.2020 - 02.2021
Client Service Representative
CIOX Health
10.2016 - 10.2019
Receptionist
Smile Central Dental
03.2014 - 02.2015
High School Diploma -
Harp Academy