Jenniffer Gutierrez
Miami,Florida
Summary
Motivated and dependable professional seeking a receptionist position, bringing strong experience in office administration and customer service. Skilled in managing front desk operations, handling calls, scheduling, and creating a welcoming, organized environment for clients and staff. Known for excellent communication, attention to detail, and the ability to multitask in fast-paced settings. Additionally experienced in working with individuals with special needs, demonstrating patience, empathy, and a genuine passion for supporting others. Committed to providing exceptional service and fostering positive, inclusive interactions in every professional setting.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Kelly Educational Services
Miami, FL
09.2024 - Current
- Follow lesson plans provided by the classroom teacher to maintain continuity of instruction.
- Manage classroom behavior to ensure a safe, respectful, and productive learning environment.
- Demonstrate flexibility by adjusting to different classrooms, schedules and student needs on short notice.
- Provide support to students with special needs including Autism Spectrum Disorder and Varying Exceptionalities.
- Assist students with assignments, answering questions and offering guidance.
- Maintain clear communication with school staff and leave detailed notes for the regular teacher.
- Enforce school policies and procedures consistently.
- Ensure students feel comfortable, supported, and engaged throughout the day.
Office Administrator
Bailey & Sanchez Court Reporting, Inc.
Miami, FL
09.2016 - 05.2022
- Managed daily office operations to ensure efficiency and organization.
- Performed detailed proofreading of legal transcripts ensuring accuracy and proper grammar.
- Coordinated scheduling and logistics for court reporting services.
- Maintained accurate records and documentation for legal transcripts.
- Provided administrative support to legal professionals and clients.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Preschool Teacher (ages 2-4)
A Sunny Start Preschool
Miami, FL
11.2015 - 04.2016
- Developed engaging lesson plans to foster children's creativity and learning.
- Implemented daily routines that promote social skills and cooperation among students.
- Collaborated with parents to support children's developmental needs effectively.
- Organized educational activities that align with early childhood development standards.
- Created a positive classroom environment that encourages exploration and curiosity.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Strengthened communication skills among preschoolers through daily communication practice during circle time sessions.
VPK Teacher's Assistant
Smart Starts Day School
Miami, FL
04.2007 - 06.2010
- Assisted lead teacher in implementing daily lesson plans and classroom activities.
- Supported students' individual learning needs through personalized attention and encouragement.
- Facilitated a positive and engaging classroom environment to enhance student participation.
- Collaborated with staff to maintain organization and cleanliness of classroom materials and resources.
- Helped create educational displays and bulletin boards that reflected current learning themes and student work.
- Aided students with special needs by providing individualized support and accommodations as needed.
- Managed classroom behavior using positive reinforcement and established behavior management strategies.
- Enhanced students learning experiences by incorporating hands on activities and group projects into daily lessons.
- Prepared classroom materials such as visual aids, manipulatives, and learning centers to boost students engagement during lessons.
- Assisted in creating a positive, safe, and nurturing environment where students felt comfortable expressing themselves.
- Ensured proper set up of instructional materials prior to each lesson in order to transition between activities seamlessly.
After-School Program Leader
Joe Hall Elementary
Miami
08.2000 - 12.2005
- Developed engaging lesson plans to foster creativity and learning in children.
- Implemented daily activities that promoted teamwork and collaboration among participants.
- Supervised students during recreational periods ensuring safety and
- Created fun, age appropriate activities for school age children.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
- Coordinated special holiday and end of the year performances.
Part Time Paraprofessional/Summer Program
Blue Lakes Elementary
Miami, FL
06.2001 - 06.2002
- Assisted the lead teacher in delivering daily instruction to students with Autism Spectrum Disorder.
- Provided one-on-one and small group support to students.
- Adapted lessons and instructional materials to meet diverse learning needs.
- Supported students with academic tasks, communication, and social skill development.
- Reinforced positive behavior using established classroom management strategies.
- Assisted with classroom routines, transitions, and daily schedules.
- Helped maintain a structured, safe, and inclusive learning environment.
- Assisted with preparation of classroom materials and organization.
Education
No Degree - Currently Enrolled in Bachelors in ESE Program.
Miami Dade College
Miami, FL04.2026
High School Diploma -
G. Holmes Braddock Senior High School
Miami, FL06.2000
Certification
ParaPro Assessment Passing Score of 472
Department of Children & Families Certifications
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Substitute Teacher
Kelly Educational Services
09.2024 - Current
Office Administrator
Bailey & Sanchez Court Reporting, Inc.
09.2016 - 05.2022
Preschool Teacher (ages 2-4)
A Sunny Start Preschool
11.2015 - 04.2016
VPK Teacher's Assistant
Smart Starts Day School
04.2007 - 06.2010
Part Time Paraprofessional/Summer Program
Blue Lakes Elementary
06.2001 - 06.2002
After-School Program Leader
Joe Hall Elementary
08.2000 - 12.2005
No Degree - Currently Enrolled in Bachelors in ESE Program.
Miami Dade College
High School Diploma -
G. Holmes Braddock Senior High School