Jenniffer Zhara

- Greeted patients, answered phone calls, and managed front desk operations in a fast-paced OB/GYN and general surgery office

- Scheduled surgeries, procedures, and appointments for patients while ensuring efficient use of provider time

- Accurately scanned and uploaded lab results and other documents into patient charts, maintaining confidentiality and adherence to HIPAA guidelines

- Coordinated with patients, providers, and insurance companies to facilitate smooth care delivery

- Managed inventory and ordered supplies, including contraceptive devices such as IUDs, to ensure adequate stock levels

- Provided exceptional patient care and support, addressing questions and concerns in a professional and compassionate manner

- Maintained organized scheduling systems, including managing provider schedules, patient appointments, and surgical cases

- Demonstrated strong communication and interpersonal skills, working effectively with patients, providers, and staff to achieve office goals

Organized paperwork such as charts and reports for office and patient needs.

Transcribed phone messages and relayed to appropriate personnel.

Performed various administrative tasks by filing, copying and faxing documents.

• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Organized paperwork such as charts and reports for office and patient needs.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Prepared and processed patient referrals and transfer requests.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Collected, recorded and maintained patient medical history, reports and examination results.

• Assisted coworkers and staff members with special tasks on daily basis.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided mobility assistance such as walking and regular exercising

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.