Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Jennilee Calliste

Jennilee Calliste

Jonesboro,GA

Summary

Enthusiastic Head Cashier with 7 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Experienced retail professional with 7-year history of training and leading teams of cashiers in high-volume environments. Detail-oriented and organized with excellent time management ability. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

LogistiCare
Morrow, GA
12.2020 - 07.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.

Quality Control Technician

United Radio Automotive Electronics
Peachtree City, GA
02.2020 - 11.2020
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Documented findings and entered into software for tracking.
  • Identified and resolved variances to bring products in line with requirements.
  • Maintained over 100 various instrumentation devices
  • Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process

Covid-19 Lead Operation Specialist

Adecco Staffing Agency
Stockbridge, GA
05.2015 - 12.2018
  • Worked professionally with personnel to satisfy operational requirements and support COVID-related initiatives.
  • Maintained regular communication with over 50 front-line personnel and supervisors to report field problems and safety hazards.
  • Leveraged best-in-class resources, tools and technology in support of operations.
  • Built successful hygiene programs based on techniques such as atmospheric monitoring and noise surveys to provide ongoing worker support.
  • Eliminated dangerous behaviors potentially impacting worker safety in settings through careful analysis and process optimization.

Education

Associate of Arts -

Central Carolina Community College
Sanford, NC
09.2012

Skills

  • Fitting Room Oversight
  • Reliable and Responsible
  • Payment Processing
  • Work Task Prioritization
  • Pricing and Markdowns
  • Customer Relations
  • Microsoft Excel
  • Microsoft PowerPoint
  • Technical Support
  • Closing Sales
  • Sales Expertise
  • Order Fulfillment
  • Microsoft Word
  • Retail Sales Customer Service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

LogistiCare
12.2020 - 07.2021

Quality Control Technician

United Radio Automotive Electronics
02.2020 - 11.2020

Covid-19 Lead Operation Specialist

Adecco Staffing Agency
05.2015 - 12.2018

Associate of Arts -

Central Carolina Community College

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Jennilee Calliste