Jennilis Camilo
Kissimmee,FL
Summary
Dedicated and detailed oriented professional with extensive experience in sales, customer service, and information technology. Proven ability to manage complex tasks, troubleshoot, technical issues, and provide exceptional customer service. Bilingual in English and Spanish with excellent communication and conflict resolution skills.
Overview
15
15
years of professional experience
Work History
Sales Specialist
Charter Communications
Maitland, FL
01.2016 - Current
- Order Management
- Oversee sales agents and manage all sales orders within the small business department.
- Handle complex request from new customers before service install.
- Ensure new customers receive all necessary information and support.
- Communicate with customers and other departments to foster customer loyalty.
Customer Service
Nike Clearance Store
Kissimmee, FL
03.2010 - 01.2016
- Sales Associate
- Processed customers orders accurately and efficiently.
- Answered customers inquiries regarding products and services.
- Maintained visual standards And promoted teamwork and diversity among employees.
- Managed inventory and coordinated voluntary events.
Education
Associates of Science degree - Information Technology
Keiser University
Orlando, FL12.2014
Skills
- Microsoft Office
- Trouble Shooting & Technical Support
- Customer Service Excellence
- Loss Prevention & Inventory Management
- Data Entry & Record Keeping Merchandising
- Shipping and Receiving
- Bilingual in English & Spanish (verbal)
- Excellent communications skills
- Conflict resolution expertise
- Persistent, accurate and a self-motivated
Languages
Spanish
Native or Bilingual
Timeline
Sales Specialist
Charter Communications
01.2016 - Current
Customer Service
Nike Clearance Store
03.2010 - 01.2016
Associates of Science degree - Information Technology
Keiser University