Summary
Overview
Work History
Education
Skills
Additional Information
New Mexico National Guard 1989-1996; Received an achievement metal while at summer camp.
Timeline
Generic

Jennine Dimas

Customer Service Specialist
Albuquerque,NM

Summary

Focused Assistant Store Manager known for creating Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Expertly balanced targets with resources and optimized long-term success.

  • Professionally interacted with customers to promote 75% customer service ratings.
  • Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.
  • Detailed oriented with 14 years of experience, with proven history of leading shifts with excellent guidance. Ready to tackle new challenges and build success with exciting organization.

Overview

14
14
years of professional experience

Work History

Assistant Store Manager

Bobs Burgers
Albuquerque, NM
08.2009 - 10.2021
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Evaluated suppliers to maintain cost controls and improve operations.

Training Coordinator

LifeWork Learning
Albuquerque, NM
08.2007 - 03.2009
  • Gathered data about course success and participant experiences to help with future course planning.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Worked with central management to identify, plan, align and address training needs.
  • Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.

Education

No Degree - Elementary Education

New Mexico Highlands University
Las Vegas, NM

No Degree - Core Requirements

Eastern New Mexico University
Portales, NM

Skills

Goals and performance

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Additional Information

I need this job. I will not let you down as an employee. I'm a team player and I will give 110%.

New Mexico National Guard 1989-1996; Received an achievement metal while at summer camp.

I led my squad through a field mine training corse while at a two week summer camp in Las Cruses New Mexico. It was recognized by our captain and when we returned home I was honored with it. Only two soldiers were recognized and I was one of them. It was pretty awesome especially because I was one of two females in my company, the rest were all male soldiers.

Timeline

Assistant Store Manager

Bobs Burgers
08.2009 - 10.2021

Training Coordinator

LifeWork Learning
08.2007 - 03.2009

No Degree - Elementary Education

New Mexico Highlands University

No Degree - Core Requirements

Eastern New Mexico University
Jennine DimasCustomer Service Specialist