Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Jennine Rojas

Kaunakakai,HI

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

4
4
years of professional experience

Work History

General Manager

Molokai Pizza Cafe
10.2023 - Current
  • Assisted in daily operations to ensure smooth workflow and efficiency.
  • Supported team in implementing new processes to improve service delivery.
  • Learned and utilized operational tools for inventory management and reporting.
  • Collaborated with staff to maintain high standards of customer service.
  • Engaged in problem-solving discussions to identify areas for improvement.
  • Contributed ideas during team meetings to enhance overall operational effectiveness.
  • Hiring and onboarding for new employees, handling employee disciplinary actions and training of new employees or retraining
  • Managing payroll
  • Supply Orders
  • Invoice processor/payment management

Medical Assistant

Molokai Community Health Center
08.2023 - 06.2024
  • Assisted in patient intake, ensuring accurate documentation and timely processing of medical records.
  • Coordinated appointment schedules, optimizing staff resources and enhancing patient flow within the clinic.
  • Administered vaccinations and performed routine clinical procedures under physician supervision, maintaining high standards of care.
  • Implemented electronic health record (EHR) system updates, enhancing data accuracy and accessibility for clinical staff.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Administrative Assistant

Molokai Community Health Center
02.2022 - 08.2023
  • Daily duties of office (mail, bank)
  • Taking minutes and preparing agendas
  • Processing department orders
  • Credit card reconciliation and MIP

Clinical Assistant

Na Puuwai
04.2021 - 02.2022
  • Processing referrals, contacting and assigning patients to providers
  • Assisting with medical clinic operations supervisor with daily operations and long term tasks
  • Sending out monthly assessments to patients PCP
  • Patient intakes
  • Follow ups on labs, clinical notes, referrals
  • Processing medical record requests
  • Inputting insurance
  • Office supply orders

Education

Nursing Assistant Certificate - Nursing Assistant

University of Hawaii Maui College
Kaunakakai, HI
05-2018

High School Diploma -

Molokai High School
Hoʻolehua, HI
05-2011

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building
  • Inventory control
  • Employee scheduling
  • Administrative skills

Timeline

General Manager

Molokai Pizza Cafe
10.2023 - Current

Medical Assistant

Molokai Community Health Center
08.2023 - 06.2024

Administrative Assistant

Molokai Community Health Center
02.2022 - 08.2023

Clinical Assistant

Na Puuwai
04.2021 - 02.2022

Nursing Assistant Certificate - Nursing Assistant

University of Hawaii Maui College

High School Diploma -

Molokai High School

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Jennine Rojas