Jennine Thompson
Dropship Manager
Granbury,TX
Summary
Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Adept at improving operations through effective employee motivational strategies and strong policy enforcement. Team-minded individual who works well with senior management and stakeholders to effectively prioritize tasks.
Overview
12
12
years of professional experience
Work History
Dropship Transportation Manager
Neiman Marcus Group Ltd
Los Colinas, TX
10.2015 - Current
- Remotely supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Developed and deepened successful brand partner relationships through the use of the DSCO platform.
- Utilized Traverse Systems to maintain vendor compliance and assess fees when necessary.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cross-trained existing employees to maximize team agility and performance.
Operations Manager
Custom Payroll Associates, Inc.
Lewisville , TX
03.2009 - 11.2010
- Managed all aspects of payroll for 400 companies, which included weekly/bi-weekly/semi-monthly/monthly/quarterly payroll processing, direct deposit, employee benefit deductions, quarterly/yearly tax returns and customer service.
- Orchestrated all new client implementation steps. From training the sales force and loading clients to running first payrolls.
- Established procedure manuals for both the payroll system and the new client set-up process.
- Directed employee management; including interviewing, onboarding, training, assessments, performance management, and terminations.
Branch Administrator
Penske Truck Leasing
Carrollton, TX
03.2004 - 04.2008
- Responsible for all aspects of office management, including, but not limited to: Payroll, Accounts Receivable, Accounts Payable, Human Resources, Customer Service, Employee Training, and Ordering supplies.
- Ordered and reconciled fuel orders, both diesel and unleaded. Balanced and maintained fuel tanks daily through AS400 system.
- Assisted the service department in Licensing and Registration of over 400 units, along with keeping files on each unit's service history, including preventative maintenance, accident maintenance, violations, installation of unit and selling of units.
Skills
Performance maximization
Performance management and coaching
Verbal and written communication
Teambuilding
Organization and time management
Microsoft Office
Research and planning
Key Performance Indicators
Accomplishments
- NMG Best 2019 Award for Excellence - A once in a lifetime achievement nominated by peers and voted on by senior management.
- Participated in creation, implementation, and stabilization for an online payment gateway that resulted in 9% smaller workload with a 12% increase in revenue.
- Increased associate productivity KPIs by 24%.
- Increased Dropship vendor compliance fees in FY21 by 98% over FY20.
Timeline
Dropship Transportation Manager
Neiman Marcus Group Ltd
10.2015 - Current
Operations Manager
Custom Payroll Associates, Inc.
03.2009 - 11.2010
Branch Administrator
Penske Truck Leasing
03.2004 - 04.2008