Jenny Bodden-Lizardo
Quincy,MA
Summary
A dynamic logistics leader with a proven track record of safety. Extensive knowledge of in- yard, over-the-road (OTR), and DOT regulations. Strategically improving the operational process through training and compliance practices.
Overview
8
8
years of professional experience
Work History
Transportation Support Specialist
Amazon.com Fulfillment Center
11.2020 - Current
- Multiple years of stretch role to help cover Massachusetts and Connecticut
- Mentor for many TAs looking for job performance/promotions
- Developed a Training email for the TSS org, that is being currently used to facilitate trainings
- Partner with TOM Operations Managers and Area Managers to coordinate, facilitate, and measure training-related activities
- Track performance and provide identified retraining and process improvement opportunities to further develop CDL and non-CDL driver training
- Provide timely and accurate reporting on the completion of training, compliance, safety, and maintenance duties
- Create and communicate driver safety bulletins to local teams
- Create new training content to address gaps in driver skill, or mitigate safety and compliance risk
- Educate and audit driver safety and compliance standards such as driver vehicle inspection reports, hours of service, trip planning, and safe road driving practices
- Support equipment standard work within a node, including inspecting equipment, creating repair requests, monitoring repair execution, ensuring on-time preventive maintenance, managing campaigns and recalls, and maintaining unit history (e.g., for washes, warranties, registrations)
- Work at locations within Eastern Seaboard on an as-needed basis to support the business
Transportation Associate
Amazon.com Fulfillment Center
10.2017 - 11.2020
- Contributed to team success through consistent collaboration with other Transportation Associates and management.
- Promoted a positive work environment within the transportation department fostering a culture of collaboration among team members.
- Consolidating data from multiple data sources to generate daily, weekly, monthly reports to support business needs (uncover data integrity issues) and identify any patterns which could be proactively mitigated
- Engaging carrier drivers and delivery drivers in the yard as needed to maintain yard organization, yard safety (make escalations whenever necessary such as aggressive behaviors, etc.) and minimize delays.
- Using internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly, and quarterly basis such as SSP, FMC, YMS, etc.
- Sending an End of Shift report on a daily basis with all the load details that arrived and departed from the site which will also include the delay arrival reasons when the carrier arrives late including any action items for the delays.
- Communicating with OB (Out-Bound) dock team and NOC (Network Operations Center) to give reasons for delays when the drivers arrive late.
- Coordinating with multiple carriers and their contacts for any site-related escalations on carrier pickups and delivery issues including informing them of any weather-related disruptions to yard activities.
- Establishing and communicating daily load plan development/changes (load requirements on daily basis) to NOC and carrier
Amazon Process Guide
Amazon.com Fulfillment Center
05.2016 - 10.2017
- Daily Management of shift
- Job allocation to associates
- Responsible for shift quality and associated action plans
- Preparing and implementing training and development plans for associates
- Conduct a 4M and 5S audit for the respective work stations on a daily basis
- Stand-in for Area Manager
- Coached employees on best practices for maintaining high-quality standards and saftey throughout all processes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma -
Somerville High School
Somerville, MA06.2004
Skills
Bilingual (Spanish & English)
Ability to manage multiple priorities
Excellent organizational skills
Strong written and oral communication
Acute attention to detail and resourceful problem solving
Good at fiscal management of incomes
Strong leadership qualities
Independent
Timeline
Transportation Support Specialist
Amazon.com Fulfillment Center
11.2020 - Current
Transportation Associate
Amazon.com Fulfillment Center
10.2017 - 11.2020
Amazon Process Guide
Amazon.com Fulfillment Center
05.2016 - 10.2017
High School Diploma -
Somerville High School