Jenny Branch
Connection Creator
Tampa,FL
Summary
Talented Manager, Marketer & Creative with expert team leadership, planning and business building skills built during successful career. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
25
25
years of professional experience
9
9
years of post-secondary education
Work History
Director of Business Development
Real Raw Shea
Tampa, FL
01.2022 - Current
- Identify and pursue valuable business opportunities to generate new company revenue.
- Establish, initiate and optimize business development strategies based on company targets, product specifications, market data and budget factors.
- Define and integrate roles, responsibilities and processes for business team and data management organization.
- Develop and execute strategic initiatives to implement key changes and improvements in business development and wholesale programs.
Partnership Manager
The Body Electric Yoga And Athletic Company
St Petersburg, FL
07.2021 - 01.2022
- Developed annual account objectives and formalized non-profit communications for joint collaboration of goals and outward messaging.
- Held business development meetings and supported market outreach plans to improve business development and community outreach.
- Led team to meet 100 % of performance goals.
- Facilitated strategy development and planned with cross-functional teams.
Special Events Coordinator
The Body Electric Yoga And Athletic Company
St Petersburg, FL
07.2021 - 01.2022
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Coordinated with service providers and inventory vendors to produce smooth events.
- Coordinated retailers, creatives, "makers" photographers, videographers, and staff to create markets and fitness events
- Arranged project timelines to avoid critical shortages in staff, resources or events spaces.
General Manager
Lush Cosmetics
Tampa, FL
12.2010 - 04.2021
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Established and administered annual budget with controls to prevent overages, minimize turn over and drive sustainability objectives.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Launched new, robust business management software system, resulting in improved operational insight and planning.
Community Market Manager
Lush Fresh Handmade Cosmetics
, Southeast USA
06.2019 - 04.2021
- Networked in market to build partnerships and connections with non-profits and progressive brands within the sustainability industry
- Liaised between management and company members to implement effective changes and revitalize customer experience
- Made strategic and successful decisions by documenting and tracking sales activities.
- Built brand awareness in local markets and increased penetration with proactive & creative marketing strategies.
Market Support Manager
Lush Fresh Handmade Cosmetics
Tampa, Sarasota, Orlando
01.2012 - 01.2018
- Coached Managers through day-to-day work and complex problems.
- Standardized business & aligned processes to promote collaboration and increased performance.
- Monitored employee and customer interactions to assess quality of service.
- Established unique culture and recognition objectives to support long term growth & retention
Lead Bartender
Colony Club
Springfield, Ma, MA
01.2009 - 11.2010
Manager
Clinique Cosmetics
Springfield , MA
12.2009 - 11.2010
Assistant Manager
Rocky's Ace Hardware
East Longmeadow, MA
01.2009 - 11.2009
Co-Manager
Bath And Body Works
Amherst, MA
01.2007 - 01.2009
Education
Sociology Bachelor of Science - Culture & Global Organization and Race Relations
University of Massachusetts
01.2002 - 01.2007
Medical and Wellness Magnet program - Nutrition And Wellness Studies
Palm Harbor University High School
Palm Harbor, FL 01.1998 - 01.2002
Skills
Business Development
Verbal and written communication
Budgeting
Policies and procedures
Strategic planning
Staff Management
Sales and marketing
Contract Management
Operations management
Business planning
Schedule optimization
Creative merchandising
Coaching and mentoring
Campaign development
Communications strategies
Accomplishments
Most Inspirational Manager in North America, 2018
Increased sales from 850K in 2010 to 4M by 2017
Internally developed & promoted dozens of new managers, store openers, NA Trainers & Operational Support Specialists for Digital Teams
Advised the development of a Women’s cooperative in Ghana
Opened the first Lush at the Dubai Mall, UAE
Highest Engagement/ The Crown Act, Jan 2021, Highest Revenue for Charitable Giving Program, 2017-2020, Live with Purpose Award, 2019, Best Customer Experience Award, 2017 & 2018
Autodidactic Plant-Based Chef
Devoted Yogi & Fitness Enthusiast
2019 North America's Most Inspirational Manager, Lush Cosmetics
Voted out of over 450 talented managers as the most Inspirational Manager on the continent, massive recognition for my efforts and energy and the way I inspire people to do what is right, align with purpose and never quit.
Timeline
Director of Business Development
Real Raw Shea
01.2022 - Current
Partnership Manager
The Body Electric Yoga And Athletic Company
07.2021 - 01.2022
Special Events Coordinator
The Body Electric Yoga And Athletic Company
07.2021 - 01.2022
Community Market Manager
Lush Fresh Handmade Cosmetics
06.2019 - 04.2021
Market Support Manager
Lush Fresh Handmade Cosmetics
01.2012 - 01.2018
General Manager
Lush Cosmetics
12.2010 - 04.2021
Manager
Clinique Cosmetics
12.2009 - 11.2010
Assistant Manager
Rocky's Ace Hardware
01.2009 - 11.2009
Lead Bartender
Colony Club
01.2009 - 11.2010
Co-Manager
Bath And Body Works
01.2007 - 01.2009
Sociology Bachelor of Science - Culture & Global Organization and Race Relations
University of Massachusetts
01.2002 - 01.2007
Medical and Wellness Magnet program - Nutrition And Wellness Studies
Palm Harbor University High School
01.1998 - 01.2002