Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Jenny Chang

Las Vegas

Summary

Knowledgeable insurance representative promoting several years' expertise successfully working for organizations. Courteous and cordial with a desire to take on challenges at a new company. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

3
3
years of professional experience

Work History

Life Insurance Broker

Pinnacle Life Group
Las Vegas
10.2024 - Current
  • Analyzed customer needs and recommended life insurance policies accordingly.
  • Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
  • Counseled prospects and policyholders on coverage, limits and regulations.

Door-to-Door Sales Representative

TriSmart Solar
Houston
07.2023 - Current
  • Attended weekly team meetings to discuss sales strategies and targets.
  • Developed a rapport with potential customers by engaging in friendly conversation.
  • Generated leads through cold calling prospective clients.
  • Conducted sales presentations, explaining and showcasing the positive features and advantages of products or services, and overcoming objections and major concerns.

Door-to-Door Sales Representative

EcoShield Pest Control
Atlanta
03.2022 - 07.2023
  • Developed a rapport with potential customers by engaging in friendly conversation.
  • Implemented effective strategies to increase customer retention rates.
  • Collected payments from customers, including cash, check or credit card transactions.
  • Generated leads through cold calling prospective clients.
  • Explained the benefits of purchasing the product compared to competitors' offerings.
  • Resolved any customer complaints or issues promptly and professionally.

Education

High School Diploma -

Novi High School
Novi, MI
05-2014

Some College (No Degree) - Nursing

Northern Michigan University
Marquette, MI

Skills

  • Relationship building
  • New agent training
  • Client education
  • Cold calling
  • Conflict resolution
  • Customer service

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Spanish
Limited

Accomplishments

  • Rookie of the year - ION Solar 2023

Timeline

Life Insurance Broker

Pinnacle Life Group
10.2024 - Current

Door-to-Door Sales Representative

TriSmart Solar
07.2023 - Current

Door-to-Door Sales Representative

EcoShield Pest Control
03.2022 - 07.2023

High School Diploma -

Novi High School

Some College (No Degree) - Nursing

Northern Michigan University

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