At Precision Physical Therapy, I excelled as an Office Manager, leveraging my exceptional organizational skills and customer service acumen to enhance patient experiences and confidentiality. My proactive approach resulted in efficient insurance handling and support for both staff and patients, demonstrating a unique blend of office administration expertise and empathetic patient care.
Overview
11
11
years of professional experience
Work History
Office Manager
Precision Physical Therapy
05.2013 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Verifying patients insurance , explaining their insurance benefits, collecting deductibles, co insurance , copays. Contacting and collecting any money that is owed to us , after claims have been processed.
Scheduling patients , contacting doctors offices to make sure we have the correct documentation for each patient.
Assisting the Physical Therapists with their patients , helping them with exercises, setting them up on heat/ stem whatever the therapist needs.
I pretty much go above and beyond for every patient in need, weather it’s taking them home from an apt , picking them up for an apt, taking them to the hospital for a surgery if they don’t have a ride .
Education
High School Diploma -
Camp Verde High School
Camp Verde, AZ
05.1992
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Timeline
Office Manager
Precision Physical Therapy
05.2013 - Current
High School Diploma -
Camp Verde High School
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