Jenny Diaz

Compassionate and knowledgeable Lactation Consultant with [X] years of experience providing breastfeeding support and education to mothers and families. Adept at assessing lactation issues, offering solutions, and creating individualized care plans. Passionate about promoting healthy infant nutrition and supporting maternal well-being.

• Breastfeeding Education and Support
• Lactation Consulting and Counseling
• Prenatal and Postpartum Care
• Certified Lactation Consultant (IBCLC)
• Infant Feeding Assessments
• Baby-Led Breastfeeding Techniques
• Breastfeeding Troubleshooting (e.g., latching issues, milk supply)
• Infant Growth and Development Monitoring
• Emotional Support and Empowerment
• Family-Centered Care
• Knowledge of Healthcare Systems and Referrals

• International Board Certified Lactation Consultant (IBCLC)
  October 2015
• Basic Life Support (BLS) Certification
  March 2027
• NRP instructor, March 2027
• S.T.A,B.L.E. Instructor July 2025

Western Mindanao State University, Philippines
Bachelor of Science in Nursing
[March 1983] – [March 1987] (or expected graduation date)

[Other relevant degrees or education]

• Skilled at working independently and collaboratively in a team environment.

• Provided compassionate emotional support to families during difficult times while navigating the complexities of neonatal intensive care.
• Participated in quality improvement initiatives within the NICU, resulting in improved patient outcomes and overall unit performance.
• Facilitated parent education sessions on infant care, fostering confidence and competence in new parents transitioning home with their newborns.
• Streamlined communication between healthcare providers, patients, and families by maintaining accurate documentation of patient progress and treatment plans.
• Assessed potential risks within the NICU environment, implementing preventive measures to maintain patient safety and wellbeing.
• Utilized advanced medical equipment to monitor vital signs, track patient progress, and identify areas for improvement in care delivery.
• Implemented infection control measures to maintain a safe environment for both patients and staff within the NICU setting.
• Administered prescribed medications to neonatal patients, closely monitoring for adverse reactions or potential complications.
• Enhanced patient care by implementing evidence-based practices and individualized treatment plans in the NICU.

• Led shift handover meetings effectively communicating critical information about each patient''s status ensuring continuity of care.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Contributed to a positive work environment by actively participating in unit meetings, sharing ideas to improve efficiency or address ongoing challenges faced by colleagues.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Mentored newly hired nurses to ensure seamless integration into the team and facilitate their professional development.
• Skillfully performed various clinical procedures such as IV insertion, wound dressing changes, catheterizations; ensuring optimal comfort levels for patients during these processes.
• Increased patient satisfaction scores by delivering compassionate care and advocating for individual needs.
• Supervised and managed daily scheduling, tasking, and administration.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
• Promoted a culture of safety within the unit, adhering to strict infection control protocols and reporting potential risks promptly.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Monitored patient reactions after administering medications and IV therapies.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

• Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
• Assisted with onboarding new staff members, providing orientation and support.
• Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
• Developed and improved time management and organizational skills to maximise personal productivity.
• Enhanced employee understanding of company policies through development of accessible online handbook.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.