Jenny Ellis
Case Manager
Montebello,California
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Language
Work History
Bartender/Brand Ambassador/Server
Party Host Helpers
Los Angeles , CA
2021.11 - Current
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Served high customer volumes during special events, nights, and weekends.
- Performed event coordination for larger parties and gatherings.
- Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
Case Manager
JWCH Institute
Los Angeles , CA
2022.01 - 2023.08
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Provided leadership, guidance and support to staff members.
Owner/Manager
Jellis Nails & Skincare
Wesley Chapel , FL
2013.09 - 2019.12
- Grew repeat client base through effective marketing and customer service.
- Trained and motivated employees to perform daily business functions.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Education
Associate of Science - Hospitality Management
Johnson & Wales University
Providence, RI 1999.08 - 2002.05
Associate of Science - Addiction Studies
East Los Angeles College
Monterey Park, CA 2021.08 - Current
Skills
Goal Setting
Timeline
Case Manager
JWCH Institute
2022.01 - 2023.08
Bartender/Brand Ambassador/Server
Party Host Helpers
2021.11 - Current
Associate of Science - Addiction Studies
East Los Angeles College
2021.08 - Current
Owner/Manager
Jellis Nails & Skincare
2013.09 - 2019.12
Associate of Science - Hospitality Management
Johnson & Wales University
1999.08 - 2002.05
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