Jenny Garcia
1277 Rider Ave Salinas ,CA
Summary
Highly detail-oriented and professional , successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Proactive Network Administrator focused on cultivating positive and productive relationships both internally and externally. Excellent customer service, sales and product support abilities.
Overview
8
8
years of professional experience
Work History
Server
Kokorro Sushi & Bada Korean Kitchen
Salinas , & Seaside Ca
03.2025 - Current
- Delivered exceptional customer service in high-volume environment, ensuring guest satisfaction and repeat business.
- Accurately processed orders using point-of-sale systems, maintaining efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to customers.
- Trained new team members on service protocols and menu items, enhancing overall team performance.
Server Manager
Hacienda Mexican Grill
Salinas, CA
03.2023 - 05.2025
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Trained servers on order management, food service quality and how to build rapport with guests.
Breakfast Manager
Casa Del Desayuno
Las Vegas, NV
03.2021 - 02.2023
- Managed breakfast service operations to ensure timely and high-quality food delivery.
- Trained and mentored team members on food safety and hygiene standards.
- Developed and implemented efficient inventory management processes for breakfast supplies.
- Coordinated staff schedules to optimize coverage during peak breakfast hours.
- Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
Server
Ayce Sushi
Las Vegas, NV
10.2020 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Leader
Sonic Drive In
Las Vegas Nevada
09.2017 - 12.2019
- Supervised team operations, ensuring adherence to safety and quality standards.
- Trained new staff on procedures and best practices to enhance performance.
- Coordinated shift schedules, optimizing workforce allocation for efficiency.
- Monitored inventory levels, implementing stock management processes to reduce waste.
- Resolved customer inquiries effectively, enhancing overall satisfaction rates.
Education
High School Diploma -
Alisal High School
Salinas CA05-2016
Skills
- Operating system management
- Team Training
- Backup management
- Crew coordination
- Policy implementation
- Restaurant operations
- Capacity planning
- Office administration
- Organization
- Customer Support
- Sales support
- Schedule management
- Supply ordering
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Server
Kokorro Sushi & Bada Korean Kitchen
03.2025 - Current
Server Manager
Hacienda Mexican Grill
03.2023 - 05.2025
Breakfast Manager
Casa Del Desayuno
03.2021 - 02.2023
Server
Ayce Sushi
10.2020 - 03.2021
Shift Leader
Sonic Drive In
09.2017 - 12.2019
High School Diploma -
Alisal High School