Jenny Guan
Oakland,CA
Summary
With over 8 years of diverse experience, the professional has showcased exceptional versatility from being an Intern at Asian Health Services Youth Program to the current role as an Afterschool Instructor at CORAL. Demonstrating a solid command of Indesign Software, Microsoft, Google Suite, Zoom, and Canva, the individual has successfully led teams, facilitated educational sessions, and coordinated large-scale events. The professional's analytical approach to problem-solving, combined with a strong ability to collaborate with cross-functional teams, has resulted in effective project execution and impactful educational content.
Overview
8
8
years of professional experience
Work History
Afterschool Instructor
Catholic Charities of Santa Clara County
07.2023 - 07.2024
- Implemented balanced literacy lesson plans and dedicated homework help
- Supervised and assisted 20-25 students during their FEV tutoring sessions, Book Nook Tutor
- Participated in and attended staff professional development training to assist students' needs for academic success
- Developed and implemented engaging enrichment activities to promote social and emotional development
- Created and maintained a safe and inclusive environment for students.
- Monitored student attendance by collecting attendance rosters and overseeing attendance database.
- Helped students explore concepts with engaging, learning-focused activities.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Created and developed lesson plans to meet students' academic needs.
Health Educator
GoodHealth
11.2022 - 05.2023
- Embraced advocacy for neurodiverse students by facilitating methods of communication
- Coordinated internal resources and third-party vendors for flawless execution of projects
- Designed hands-on activities for 30 neurodiverse students
- Facilitated and lead health education lessons to 10-15 neurodiverse students
- Supported with creating project marketing materials to promote services
- Provided project progress updates and proposed solutions to issues
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
Career Fair Lead
Good Health
11.2022 - 05.2023
- Collaborated with cross-functional teams to develop and implement market research strategies
- Scheduled and facilitated meetings between project coordinators to discuss deliverables, schedules, and conflicts
- Organized and coordinated a job readiness fair that prepared participants in their occupations
- Identified and attended relevant industry conferences and events to promote the company and recruit potential candidates for career fairs.
Team Lead Manager
Jamba Juice
05.2020 - 11.2022
- Delegated team members to perform direct customer interactions and money handling
- Trained new team members on both front and back-of-house procedures
- Conducted interviews and supervised the hiring process for team members
- Developed and implemented training programs for team members to enhance their customer service skills and increase customer satisfaction.
Optician
Jins Eyewear
11.2021 - 07.2022
- Mastered in adjusting eyeglasses to suit each customer's unique preference
- Handled customer demands regarding products, services, or sales with honesty and integrity
- Educated customer concerning prescription to accurately suit need
- Collaborated with optometrists to ensure accurate prescriptions for customers
- Used advanced tools and equipment to accurately measure and assess customers' eyes for the perfect fit of eyeglasses.
Intern
Asian Health Services Youth Program
06.2021 - 01.2022
- Explored the field of healthcare educational jobs, and self-taught content creation
- Facilitated weekly meetings with five healthcare students to combat COVID-19 vaccine hesitancy
- Created informative visual flyers twice a week on the status of vaccines and advocated for public health policies
- Assisted in creating engaging and informative content related to healthcare and public health policies for the Asian Health Services Youth Program.
Hostess/Waitress
SouthShoreCafé
07.2016 - 08.2020
- Coordinated seating arrangements for customers, served drinks and removed dirty dishes, sanitized all work areas to maintain table cleanliness
- Operated POS system to input customer's orders, handled cash, and swiped credit cards
- Greeted and seated customers in a friendly and efficient manner, ensuring a positive dining experience for all guests
- Collaborated with kitchen staff to ensure timely and accurate delivery of food orders.
Summer Intern
JP Morgan Chase
06.2019 - 08.2019
- Analyzed financial statements for the municipality, especially in the section on investments
- Prepared financial reports with data management tools and built a network in the banking community
- Conducted research on industry trends and market conditions to identify potential investment opportunities
- Assisted in coordinating and organizing networking events within the banking community to build relationships and expand professional network.
Education
B.S. Public Health - Business Administration Minor
San Jose State University
12.2023
Skills
- Zoom
- Google Suite
- Canva
- Indesign Software
- Microsoft
- Activity Planning
- Special Education
- Instructional Strategies
- Student Engagement
Leadership Experience
TREASURER, Sigma Theta Psi Sorority
- Maintained adequate accounts of the financial records, and all business transactions. Created a budget for each respective position and conducted voting for overbudgets among positions. Monitored dues and financial records of each member of the organization.
FUNDRAISING CHAIR, Sigma Theta Psi Sorority
- Led a fundraiser and enforce participation from members to support fundraising events, Partnered with Krispy Kreme to fundraise money for Breast Cancer Awareness
COMMUNITY SERVICE CHAIR, Sigma Theta Psi Sorority
- Served as the liaison between the organization and the community for such events benefiting the community., Presented possible community service events in which all members can participate, for all members to complete their minimum three (3) hours per month requirement.
Languages
Chinese (Cantonese)
Limited Working
Timeline
Afterschool Instructor
Catholic Charities of Santa Clara County
07.2023 - 07.2024
Health Educator
GoodHealth
11.2022 - 05.2023
Career Fair Lead
Good Health
11.2022 - 05.2023
Optician
Jins Eyewear
11.2021 - 07.2022
Intern
Asian Health Services Youth Program
06.2021 - 01.2022
Team Lead Manager
Jamba Juice
05.2020 - 11.2022
Summer Intern
JP Morgan Chase
06.2019 - 08.2019
Hostess/Waitress
SouthShoreCafé
07.2016 - 08.2020
B.S. Public Health - Business Administration Minor
San Jose State University
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