Jenny Hadorn

• Multi-Line Senior Claim Specialist
• Negotiated settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
• Handled and negotiated bodily injury claims with claimant's directly and obtained a release to exchange release for payment. Also, met with attorney's to negotiate settlements and left release for their clients and returned with payment per schedule.
• Met with insured's at residence or business, scoped damages and wrote estimates and worked with contractors for reconstruction;
• Met with insured's to inspect their vehicles, scoped damages, wrote damage, and reached agreed cost to repair.
• Trained new employees and re-trained more experienced employees to improve in their speed and productivity.

• Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
• Worked with attorneys to bring files to a conclusion.

• Initially I was an outside appraiser, then went to handle subrogation claims, and went to a bodily injury unit.
• Examined claims forms and other records to determine insurance coverage.
• Documented all investigation activity and presented reports to management.
• Verified insurance claims and determined fair amount for settlement.

Property Field Adjuster, I made coverage determinations, inspected property, advised coverage issues, and wrote estimate according to policy (ACV or RC).

I handled general liability claims, liability claims, slip and falls by negotiating and then obtained a release.

I was also in charge of everyone's continue education and licensing in the office.

Initially, I handled small claims. Then promoted to property. My next position was an outside auto and property claims adjuster.

Then came back inside to work more bodily injury claims. I received my AIC while I was with Safeco. I enjoyed all their continuing education opportunities.

• Assisted in providing timely, accurate, and empathetic support during the claims process.
• Prepared files, letters and notices.
• Ensured compliance with company policies and industry regulations through meticulous documentation of claim files.