Jenny Helgevold
Rockford,MI
Summary
Conscientious Healthcare professional offering over 13 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing, medication administration, Positive and upbeat with excellent communication skills.
Overview
14
14
years of professional experience
Work History
Certified Medical Assistant
University Of Michigan-West
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Preformed Phlebotomy
- Administer and record vaccination
Psychiatric Support Staff
Pine Rest
04.2022 - 04.2023
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Followed up with customers to verify satisfaction and address outstanding concerns.
- Phone triage for crisis situations
- Medication refills
- Prior authorizations for medications
- Scheduling appointments
- Obtaining vitals and medical history
Certified Medical Assistant
Spectrum Health-Infectious Disease
01.2020 - 08.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Entering labs into Epic
- Checking patients in and out
- Scheduling appointments
- Assisting providers with wound care
- Ordering supplies
- Scheduling providers for inpatient infectious disease referrals
Certified Medical Assistant
Trinity Health
08.2021 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assist provider in vascular procedures and in office surgeries
- Preparing patients for in office procedures
- Aftercare procedural bandaging
- Preparing procedural rooms
- Scheduling appointments and procedures
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
Certified Medical Assistant
Spectrum Health Medical Group- Family Medicine
04.2018 - 12.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Performing EKG's
- Administering vaccinations and maintaining vaccination schedules
- Performing point of care
- Maintaining monthly autoclave cleaning
- Sterilizing instruments
- Assisting with in office procedures
- Performing ear lavage, suture removals, urinalysis, HCG, wound care and phlebotomy
- Soley responsible for practice medication prior authorizations
Certified Medical Assistant
Spectum Health Wound Care/Limb Preservation Clinic
11.2014 - 04.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Cast removal
- Assisting providers with in office procedures
- Photographing wounds
- Assisting with skin graphing
- Wound dressing: Unu boots, 4 layer compression and compression stockings
- Lead ordering of Epi fix skin grafts
- Ordering supplies
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Prepared and administered medications to alleviate patient symptoms.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Moving, positioning patients
- Scheduling patients
- Preparing and crafting off loading shoe support
- Measuring wounds
Certified Medical Assistant
Spectrum Health-Sleep Medicine Clinic
08.2013 - 04.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Downloading Cpap history
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
Certified Medical Assistant
Dr. Jay Fleitman- Pulmonary Medicine
08.2010 - 08.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
Certified Medical Assistant
Cooley Dickinson- ENT
03.2009 - 08.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted providers with Myringotomy with Tube Insertion (ear tubes), ankyloglossia, ceruman removal
- In office procedure set up sterile fields
Education
No Degree - Medical Assisting
Ross Medical Education Center
Grand Rapids, MI08.2007
Skills
Wound Care, Cast removal, Cross trained as nurse tech in hospital setting, hospital sitter (mental health), skin grafts, phlebotomy, crafting off loading shoes, Epic medical records
Timeline
Certified Medical Assistant
University Of Michigan-West
05.2023 - Current
Psychiatric Support Staff
Pine Rest
04.2022 - 04.2023
Certified Medical Assistant
Trinity Health
08.2021 - 04.2022
Certified Medical Assistant
Spectrum Health-Infectious Disease
01.2020 - 08.2022
Certified Medical Assistant
Spectrum Health Medical Group- Family Medicine
04.2018 - 12.2019
Certified Medical Assistant
Spectum Health Wound Care/Limb Preservation Clinic
11.2014 - 04.2018
Certified Medical Assistant
Spectrum Health-Sleep Medicine Clinic
08.2013 - 04.2014
Certified Medical Assistant
Dr. Jay Fleitman- Pulmonary Medicine
08.2010 - 08.2012
Certified Medical Assistant
Cooley Dickinson- ENT
03.2009 - 08.2010
No Degree - Medical Assisting
Ross Medical Education Center
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