Jenny Jean Mary
Boynton Beach,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Telecommunications Operator
Baptist Health South Florida - Corporate Offices
Boynton Beach, FL
10.2022 - Current
- Connected callers with appropriate professional, department or business.
- Operated digital paging system to notify recipients of incoming calls.
- Received incoming calls and paged individuals and departments over PA system.
- Maintained up-to-date knowledge of emergency call procedures.
Barista Shift Lead
Eau Palm Beach Resort & Spa
Manalapan, FL
01.2022 - 09.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Customer Service Cashier
Walmart
Lake Worth, FL
09.2021 - 12.2021
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
Bachelor of Arts - Data Processing Technology
Lynn University
Boca Raton, FL2026
Skills
- Microsoft Word, Excel
- Critical Thinking
- Guest Experiences
- Technical Support
Timeline
Telecommunications Operator
Baptist Health South Florida - Corporate Offices
10.2022 - Current
Barista Shift Lead
Eau Palm Beach Resort & Spa
01.2022 - 09.2023
Customer Service Cashier
Walmart
09.2021 - 12.2021
Bachelor of Arts - Data Processing Technology
Lynn University