Jenny Koppang
Burlington,VT
Summary
Dependable and enthusiastic Operations Coordinator with a solid background in recruiting, training, and maintaining relationships with volunteers. Accomplished in organizing volunteer-staffed programs and introducing strategies to improve program functions.
Overview
4
4
years of professional experience
Work History
Operations Coordinator
Fairfax County Park Authority
06.2023 - Current
- Develop and maintain relationships with local organizations, such as Girl and Boy Scouts of America, to identify volunteer opportunities and resources
- Organize, supervise, and solicit funds for special community events
- Manage and track volunteer hours and progress to support accurate documentation
- Work with park leadership to define volunteer mission and set standards
- Manage monthly park newsletter, which encourages program participation and interaction
- Front desk operations; managing phone calls, campsite reservations, and customer service
Service Volunteer
International Travel
01.2023 - 05.2023
- Volunteered at Wat Pa Tam Wua Buddhist Monastery in Northern Thailand: processed visitors, assisted with meditation programs, and maintained clean facilities
- Planned, budgeted, and organized a backpacking trip through 6 Asian countries
- Documented experiences through written essays and digital photography
- Proven ability to learn quickly, embrace diversity, and adapt to new situations
Park Operations
Fairfax County Park Authority
06.2022 - 01.2023
- Ensured that maintenance work was completed efficiently, safely, and in a timely manner
- Responsible for logistics, supplies inventory, and environmental stewardship
- Assisted in the coordination and execution of Girl Scout volunteer events
Reporting Intern
Community News Service
06.2020 - 05.2022
- Worked in conjunction with local newspapers to report on community content
- Researched and pitched stories to professional editors
- Identified sources, scheduled, prepared, and conducted interviews
- Collaborated and brainstormed with a team of student-journalists to report on social and environmental issues
Peer Mentor
Think College, University of Vermont
09.2019 - 05.2022
- Think College is a program for young people with disabilities seeking the opportunity for a college experience, worked closely with 5 students over 3 years
- Assisted students with organizational and problem-solving skills and encouraged independence
- Accompanied students to their classes and/or social events
- Supported students academically by taking notes, helping with class/homework, and facilitating communication with the professor and their peers
Optometrist Technician
Advanced Vision Care
12.2020 - 07.2021
- Conducted pre-tests for eye exams: operated optometric equipment, collected medical history, entered and processed data
- Managed administrative duties with phone reception, appointment scheduling, and payment processing.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Education
Bachelor of Arts Degree - Global Studies, English
The University of Vermont
Burlington, VT05.2022
Skills
- Community Engagement
- Interpersonal Communication Skills
- Volunteer Coordination
- Event Planning
- Media Operations Knowledge
- Writing and Editing
- Networking abilities
- Social Media Management
Leadership Roles
UVM Alternative Spring Break: a student-run program that connects student volunteers with communities across the East Coast through service projects, covering topics of social justice, health, education, homelessness, and environmental preservation.
Planning Director: Responsible for identifying, researching, and communicating with non-profit organizations, interviewing and training fellow students on how to be safe and effective trip leaders, fundraising and budgeting, securing lodging, and recruiting participants. 10/2021- 03/2022
Trip Leader: Responsible for fundraising, recruiting participants, communicating with the host site, and leading a group of 8 students on a week-long service trip to an integrated learning school for children with and without disabilities. 01-03/2020
Languages
Spanish
Limited Working
Timeline
Operations Coordinator
Fairfax County Park Authority
06.2023 - Current
Service Volunteer
International Travel
01.2023 - 05.2023
Park Operations
Fairfax County Park Authority
06.2022 - 01.2023
Optometrist Technician
Advanced Vision Care
12.2020 - 07.2021
Reporting Intern
Community News Service
06.2020 - 05.2022
Peer Mentor
Think College, University of Vermont
09.2019 - 05.2022
Bachelor of Arts Degree - Global Studies, English
The University of Vermont