Jenny Lilley
Cambridge,MN
Summary
Clinical nursing informatics professional with comprehensive background in integrating technology and patient care. Expert in using data analysis to drive improvements in healthcare delivery and patient outcomes. Strong collaborator, consistently adaptable to evolving healthcare needs and team dynamics. Skilled in electronic health records management, clinical workflow optimization, and healthcare IT systems. Reliable and results-focused, with commitment to leveraging informatics for enhanced patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Clinical Product Quality Manager
CliniComp, Intl
01.2023 - 07.2025
- Leveraged data analytics tools and methodologies to monitor product quality trends in real-time, enabling proactive interventions when necessary.
- Championed a culture of continuous improvement within the organization, encouraging employees at all levels to contribute ideas for enhancing product quality.
- Collaborated with cross-functional teams to identify opportunities for process improvements, leading to better product performance.
- Improved product quality by implementing rigorous inspection processes and feedback loops.
- Streamlined production processes for increased efficiency, resulting in higher-quality products.
- Analyzed customer feedback data to recognize patterns and trends in reported issues, informing targeted improvements for future releases or batches of products.
- Implemented stringent documentation practices to maintain accurate records and easily track product quality trends over time.
- Reduced customer complaints by enhancing internal quality control methods and protocols.
- Contributed to new product development initiatives by providing expert insights on potential quality issues during design stages, mitigating risks early on in the process.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Sr. Clinical Analyst
CliniComp, Intl
07.2014 - 01.2023
- Developed policies and procedures surrounding the use of electronic health records, ensuring compliance with relevant regulations such as HIPAA.
- Enhanced patient care by implementing efficient clinical workflows and optimizing electronic health record systems.
- Conducted thorough evaluations of vendor products, ensuring compliance with industry standards and organizational requirements before implementation.
- Led efforts to troubleshoot and resolve complex system issues that arose during daily operations, minimizing downtime and disruption for endusers.
- Spearheaded data integration initiatives, consolidating disparate sources of clinical information into unified databases for seamless access and analysis.
- Developed comprehensive training programs for clinical staff to ensure seamless adoption of new software systems and processes.
- Championed the successful rollout of major health IT projects by providing project management expertise and maintaining open lines of communication between all stakeholders.
- Worked closely with clinicians to identify and prioritize system enhancements based on their potential impact on patient care.
- Served as a subject matter expert in the organization, providing guidance and support to colleagues on health IT-related matters.
- Designed user-friendly interfaces for clinical applications, resulting in increased efficiency among medical professionals during patient encounters.
- Managed relationships with key vendors, negotiating contracts that provided cost savings while meeting organizational needs.
- Identified areas for improvement in existing clinical workflows by conducting comprehensive assessments of current practices.
- Collaborated with cross-functional teams to create customized clinical applications, catering to the unique needs of various healthcare providers.
- Minimized manual system errors with streamlined data entry process.
- Built complex data analysis reports and provided timely feedback to stakeholders.
- Developed comprehensive data dictionary for efficient and accurate data tracking.
- Streamlined data management processes for improved decision-making, utilizing advanced analytics tools in clinical settings.
Registered Nurse/Naval Officer
United States Navy Reserves
03.2013 - 01.2015
- Medical Clinic Department Head
- Oversees the medical readiness of 400+ sailors including keeping update physical health assessments, making the NOSC 99% medically ready to deploy
- Health Promotion Officer
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Registered Nurse, Emergency Room
Emerald Health Services
08.2013 - 07.2014
- Travel nurse in extremely busy county ER. Duties included but limited to triaging and caring for critically ill patients. Managing patients in cardiac arrest, sepsis, and suffering from stroke.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse, Emergency Room
Nightingale Nurses
03.2013 - 08.2013
- Travel nurse in extremely busy county ER. Duties included but limited to triaging and caring for critically ill patients. Managing patients in cardiac arrest, sepsis, and suffering from stroke.
- Contributed to the stroke protocol and development of stroke boxes in all areas of the department making the caring of stroke patients more efficient.
Registered Nurse/Naval Officer
United States Navy
03.2009 - 03.2013
- Primary duties include but not limited to ER charge nurse, triage nurse, IVCS nurse, streamer nurse, management of 20+ junior corpsman as a naval officer/nurse, and Joint Commission Officer
- Experience in caring for trauma patients within a deployed setting, including transfusing blood products, gaining hemorrhagic control of amputee and gunshot wound victims, and caring for burn victims for 1 year.
- Manage multiple patients from low acuity to high acuity in a very busy emergency department for 3+ years
- Successfully provided quality care to over 5,400 traumatically injured coalition service members and Afghan nationals while serving as a trauma nurse at a Role 3 multinational trauma unit
- Routinely demonstrate medical proficiency by performing EKG’s, chemistry analysis, urinalysis and hematology.
- Trauma training at LA Trauma and Mercy Trauma
Education
Bachelor of Science - Nursing
Nebraska Methodist College
03.2009
Skills
- Effective communication
- Quality assurance tools
- Root-cause analysis
- Continuous improvement strategies
- Documentation management
- Regulatory adherence
- Process improvement techniques
- Time management proficiency
- Leadership in cross-departmental collaboration
- Decision-making capacity
- Consistent work performance
- Teamwork and collaboration
- Customer engagement
- Problem-solving
- Attention to detail
- Reliability
- Effective multitasking
Certification
- Licensed Registered Nurse - Minnesota
Timeline
Sr. Clinical Product Quality Manager
CliniComp, Intl
01.2023 - 07.2025
Sr. Clinical Analyst
CliniComp, Intl
07.2014 - 01.2023
Registered Nurse, Emergency Room
Emerald Health Services
08.2013 - 07.2014
Registered Nurse/Naval Officer
United States Navy Reserves
03.2013 - 01.2015
Registered Nurse, Emergency Room
Nightingale Nurses
03.2013 - 08.2013
Registered Nurse/Naval Officer
United States Navy
03.2009 - 03.2013
Bachelor of Science - Nursing
Nebraska Methodist College
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