Jenny Lopez
Moreno Valley,CA
Summary
Dynamic professional with a strong work ethic and proven ability to enhance customer experiences at Darden Restaurants. Skilled in multitasking and effective communication, I consistently reduced wait times and improved service quality. Adept at training staff and building relationships, I thrive in fast-paced environments while maintaining attention to detail.
Overview
5
5
years of professional experience
Work History
Server, to-go specialist, host
Darden Restaurants, Olive Garden
Moreno Valley, CA
12.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed table assignments and ensured efficient service flow.
- Collaborated with kitchen staff to fulfill orders accurately and timely.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Coordinated special requests to enhance guest dining experiences.
Professional Cleaner
Rendys Cleaning Service INC.
Moreno Valley, CA
06.2021 - Current
- Reduced cleaning time significantly while maintaining company quality standards.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Performed frequent inspection and maintenance activities according to client expectations.
- Sanitized frequented areas and equipment using approved supplies.
- Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
Ice Cream Server
Baskin Robbins Ice Cream
Moreno Valley , CA
08.2023 - 12.2024
- Trained new staff on serving techniques, customer service protocols, and safety procedures.
- Provided excellent customer service through friendly interactions with guests.
- Recommended flavor combinations and desserts to customers, enhancing their dining experience.
- Maintained safe food handling practices to prevent germ spread.
- Managed time effectively during peak hours to minimize customer wait times.
- Trained new employees on proper food handling techniques and customer service standards.
Packer Associate
Prologix Distribution Service
Moreno Valley, CA
10.2021 - 12.2021
- Assembled customer orders from stock and packed items in boxes.
- Assembled cartons, crates and containers to prepare for shipping.
- Accomplished production goals by working with speed and accuracy.
- Measured product sizes to determine packaging equipment needs, packing options and product specifications.
Education
High School Diploma -
Innovation Highschool
Moreno Valley, CA08.2021
Some College (No Degree) - Medical Technology
Riverside City College
Riverside, CASkills
- Flexible Schedule
- Basic Mathematics
- Quality Control
- Productivity and Time Management
- Team Collaboration
- Strong Work Ethic
- Multitasking and Prioritization
- Team collaboration
- Time management
- Employee training
- Administrative support
- Guest accommodations
- Effective communication
- Problem solving
- Relationship building
- Attention to detail
- Teamwork and collaboration
Languages
English
Professional
Spanish
Professional
Timeline
Server, to-go specialist, host
Darden Restaurants, Olive Garden
12.2024 - Current
Ice Cream Server
Baskin Robbins Ice Cream
08.2023 - 12.2024
Packer Associate
Prologix Distribution Service
10.2021 - 12.2021
Professional Cleaner
Rendys Cleaning Service INC.
06.2021 - Current
High School Diploma -
Innovation Highschool
Some College (No Degree) - Medical Technology
Riverside City College