Jenny Mayoral
Hemet,CA
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and team collaboration. Proven ability to enhance operational efficiency and maintain workplace cleanliness. Bilingual and adaptable, I prioritize customer satisfaction while effectively managing inventory and training staff to achieve high performance.
Overview
21
21
years of professional experience
Work History
Stocking Associate
Walmart
04.2025 - Current
- Stocked shelves efficiently, ensuring products were accessible and organized for customers.
- Assisted in inventory management by accurately labeling and placing stock in designated areas.
- Collaborated with team members to maintain a clean and safe working environment.
- Responded promptly to customer inquiries, providing assistance with product location and information.
- Monitored stock levels regularly, reporting shortages to management for timely replenishment.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced retail environment.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
Customer Service Manager
Walmart
06.2011 - 05.2013
- Implemented process improvements that streamlined operations and reduced response times.
- Conducted regular performance evaluations to identify areas for staff development and growth.
- Monitored key performance indicators to assess team effectiveness and productivity.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
Cashier
Walmart
10.2004 - 03.2010
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer throughout shifts, ensuring balanced transactions.
- Assisted customers in locating products, enhancing overall shopping experience.
- Trained new cashiers on operational procedures and customer service best practices.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Graduate Certificate - Medical Assistant
San Joaquin Valley College
Visalia, CA07-2021
Skills
- Workplace cleanliness
- Order fulfillment
- Team collaboration
- Workplace adaptability
- Positive attitude
- Friendly and personable
- Fluent in two languages
Languages
Spanish
Native or Bilingual
Timeline
Stocking Associate
Walmart
04.2025 - Current
Customer Service Manager
Walmart
06.2011 - 05.2013
Cashier
Walmart
10.2004 - 03.2010
Graduate Certificate - Medical Assistant
San Joaquin Valley College