Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jenny Mayoral

Hemet,CA

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and team collaboration. Proven ability to enhance operational efficiency and maintain workplace cleanliness. Bilingual and adaptable, I prioritize customer satisfaction while effectively managing inventory and training staff to achieve high performance.

Overview

21
21
years of professional experience

Work History

Stocking Associate

Walmart
04.2025 - Current
  • Stocked shelves efficiently, ensuring products were accessible and organized for customers.
  • Assisted in inventory management by accurately labeling and placing stock in designated areas.
  • Collaborated with team members to maintain a clean and safe working environment.
  • Responded promptly to customer inquiries, providing assistance with product location and information.
  • Monitored stock levels regularly, reporting shortages to management for timely replenishment.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced retail environment.
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.

Customer Service Manager

Walmart
06.2011 - 05.2013
  • Implemented process improvements that streamlined operations and reduced response times.
  • Conducted regular performance evaluations to identify areas for staff development and growth.
  • Monitored key performance indicators to assess team effectiveness and productivity.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.

Cashier

Walmart
10.2004 - 03.2010
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer throughout shifts, ensuring balanced transactions.
  • Assisted customers in locating products, enhancing overall shopping experience.
  • Trained new cashiers on operational procedures and customer service best practices.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Graduate Certificate - Medical Assistant

San Joaquin Valley College
Visalia, CA
07-2021

Skills

  • Workplace cleanliness
  • Order fulfillment
  • Team collaboration
  • Workplace adaptability
  • Positive attitude
  • Friendly and personable
  • Fluent in two languages

Languages

Spanish
Native or Bilingual

Timeline

Stocking Associate

Walmart
04.2025 - Current

Customer Service Manager

Walmart
06.2011 - 05.2013

Cashier

Walmart
10.2004 - 03.2010

Graduate Certificate - Medical Assistant

San Joaquin Valley College
Jenny Mayoral