Proactive Assistant Manager with strong customer service, and training skills. Comfortable in fast-paced settings, and focused on making sure guests have a great experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Coldstone Creamery
College Station, Texas
06.2022 - 08.2025
Assisted customers with orders and provided menu recommendations.
Prepared food items following safety and quality standards.
Oversaw inventory, and coordinated orders.
Maintained the cleanliness and organization of the store.
Trained new employees on customer service and product knowledge.
Ensured compliance with health and safety regulations during service.
Handled customer inquiries and resolved issues effectively.
Education
Bachelor of Science - Nursing
LeTourneau University
Longview, TX
05-2029
High School Diploma -
A&M Consolidated High School
College Station, TX
05-2025
Skills
Team collaboration
Customer service
Multitasking
Inventory management
Employee training
Time management
Attention to detail
Certification
Food handlers certification
Affiliations
National Honor Society: completed service projects, built responsibility and leadership
Cru Consol: a faith based club that I attained a leadership role in. Helped lead small groups, strengthened teamwork and communication
School and club Volleyball: Helped me to develop discipline, teamwork, and time management