Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jenny Patterson

Draper

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

22
22
years of professional experience
2004
2004
years of post-secondary education

Work History

Customer Service Representative

Nordstrom Rack
Sandy
07.2012 - 03.2025
  • Assisted customers with product inquiries and provided personalized recommendations.
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer complaints effectively to enhance satisfaction.

Store Manager

Electric Beach Tanning Salons
Salt Lake City
04.2003 - 05.2012
  • Managed daily operations of tanning salon to ensure smooth service delivery.
  • Trained and supervised staff to maintain high customer service standards.
  • Scheduled employee shifts to optimize coverage during peak hours.

Education

Brighton High School
Salt Lake City, Utah

Skills

  • Transaction processing
  • Customer service
  • Product knowledge

Accomplishments

  • Employee of the month several times
  • All Star of the quarter several times
  • Floor lead
  • Assistant Manager

Timeline

Customer Service Representative

Nordstrom Rack
07.2012 - 03.2025

Store Manager

Electric Beach Tanning Salons
04.2003 - 05.2012

Brighton High School
Jenny Patterson