Summary
Overview
Work History
Education
Skills
Timeline
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Jenny Ralpho

Bank Teller
La Grande,OR

Summary

Passionate about supporting individuals in environments dealing with mental health concerns. Offer expert support for emotional, physical and mental needs. Caring, vigilant and devoted to individuals. Bringing top-notch multitasking, organizational and conflict management skills.

Compassionate team worker, possessing gentle touch and caring attitude centered on treating all with dignity and respect. Expertise in communication and customer service. Collaborative team player with strong clinical and interpersonal skills. Available 35 hours per week, including weekends and evenings. Efficient and detail-oriented Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Microsoft and correspondence management.

Overview

1
1
Language
4
4
years of post-secondary education
2
2
years of professional experience

Work History

Direct Support Professional

Rise Services, Inc.
La Grande, OR
12.2018 - Current
  • Updated patient files with current information about vitals, behaviors and other data relevant to [Job title] treatment planning.
  • Maintained clean, safe and well-organized patient environment.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.
  • Consulted with different healthcare disciplines to offer important mental health support to [Type] patients.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Supervised daily activities and provided assistance when needed.
  • Worked to improve and enhance patient lives through effective and compassionate care.

Crew Member

Burger King
La Grande, OR
06.2018 - 07.2018
  • Provided excellent customer service by greeting customers and ensuring orders were fulfilled to meet expectations.
  • Maintained fast speed of service, especially during rush times.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Worked well with teammates and accepted coaching from management team.
  • Observed customer purchases in line and differentiated between standard portions.
  • Collaborated with team members to complete orders.
  • Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
  • Checked completed orders for accuracy and bagged meals for easy carrying.

Education

Bachelor of Science - Economics

Eastern Oregon University
La Grande, OR
01.2017 - Current

Bachelor of Science - Business Administration

Eastern Oregon University
La Grande, OR
04.2021 - Current

Skills

Care plan assessment

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Timeline

Bachelor of Science - Business Administration

Eastern Oregon University
04.2021 - Current

Direct Support Professional

Rise Services, Inc.
12.2018 - Current

Crew Member

Burger King
06.2018 - 07.2018

Bachelor of Science - Economics

Eastern Oregon University
01.2017 - Current

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Jenny RalphoBank Teller