Jenny Taylor
Louisville,KY
Summary
Experienced Senior Healthcare Executive with 27 years of progressive leadership in multi-state/multi-facility clinical oversight, financial management, and quality improvement. Proven track record in physician relationship building, project management, policy development, and regulatory compliance. Skilled in customer satisfaction, team building, and change management.
Overview
46
46
years of professional experience
Work History
Division Director, Behavioral Health Nursing-East
Lifepoint Health
10.2024 - Current
- Oversite of 11 BH Facilities in the East Division
- Lead Infection Control activities for the Behavioral Health Division ensuring compliance with NSHN mandatory reporting, policy updates and monthly communication with ICP staff.
- CNO Supervision to meet CMS requirements
- Support facility CNOs with FTE Management, Retention activities, regulatory compliance, CNO orientation.
- Lead Nursing activities related to new hospital openings.
- Oversite of Nutrition Services for all BH facilities.
- Policy and procedure development and updates.
- On-site support for facilities during survey readiness preparation and during survey activity. Assist with Plan of Correction implementation and ensure audit compliance.
- Development of Nursing quality indicators.
- Oversee Division Director, Quality Behavioral Health-East and all related quality activities including regulatory activity, event tracking and follow-up, and monthly quality indicators.
Director, National Behavioral Health Nursing
Lifepoint Health (acquired Springstone, Inc)
01.2023 - Current
- Expansion of Nursing oversite to 22 Behavioral Health Hospitals.
- Initiation of Nurse Residency Program.
- Other duties noted below continue post-acquisition.
Corporate Director of Nursing
Springstone, Inc.
06.2020 - 01.2023
- Nursing oversite for 18 Behavioral Health Hospitals.
- Participate as nursing expert for on-site survey readiness assessments.
- Lead the Infection Control Program
- Provide oversite to the Director, Nutrition Services and remote dietitian services.
- Development of Quality Indicators for Nursing to include facility reviews monthly.
- Policy/Procedure/Forms development and/or amendments related to regulatory or procedural changes.
- Governing Board participation for select facilities.
- CNO Supervision to meet CMS requirements.
Senior Regional Director of Clinical Operations-Hospital Division
LifeCare Health Partners
08.2014 - 10.2019
- Clinical oversite for 14 acute care hospitals, Transitional Care Center and Behavioral Health Hospital via site visit or phone collaboration
- Clinical departments include Nursing, Respiratory Therapy, and Rehabilitation Services.
- Quality Initiatives to include development of Hand Hygiene, CAUTI, BSI quality campaigns, compliance with HAI reduction and Best Practices Implementation.
- Survey preparedness/Regulatory compliance-Successful completion of all TJC, State surveys, 10 facilities in the past 2 years.
- Patient Satisfaction-Company exceeds NRC national average in Rate Hospital, Call Light Response and Likelihood to Recommend by average of 10%.
- Consolidation of Policy and Procedure Manual/Forms Update.
Chief Clinical Officer/Resource Chief Clinical Officer (Various Assignments)
Kindred Healthcare
01.2011 - 06.2014
- Re-organization of the Nursing Leadership Structure to include HR classes in interview techniques, PIF development and evaluations.
- Overall reduction in house wide infections by 50%.
- Reduction in Central line and foley catheter prevalence rates/line days by 43%.
- Nosocomial wound rate within quality index goal.
- Clinical services oversight: Nursing, Respiratory Therapy, Nutrition Services, Interventional Radiology, Surgical Services, Laboratory and Blood Bank.
Vice President Nursing/Quality
Saint Catherine Regional Medical Center
01.2009 - 01.2010
- Increased Behavioral health census 20% in four weeks.
- Lead Behavioral health unit through expansion project on time and under budget.
- Reduced agency usage by 80% saving the organization $317,000.00 annually.
- Development/Implementation of Expense Reduction Grid yielding $600,000 savings directly to bottom line
- Realigned Quality reporting, increasing frequency of reporting to monthly from quarterly.
- Quality measures lead to 50% decrease in patient mortality from 2009 to 2010 and 50% falls reduction on Behavioral Health Unit
Nurse Manager/Chief Clinical Officer
Kindred Healthcare
01.2005 - 01.2009
- Exceeded 2009 budget by $800,000
- Initiated Concero, an on-line staffing program, reduced agency utilization to 0% with an annualized saving of $120,000.
- Blood Stream Infection (BSI) Rate at 0%
- Ventilator Associated Pneumonia (VAP) rate at 0%
- Successfully re-opened a closed floor with staffing and equipment to operate as a new monitored unit with 100% patient occupancy.
- Operated all units (3) with HPPD well below budgeted average.
Health Services Administrator/Louisville Metro Department of Corrections
Prison Health Services
01.2004 - 01.2005
RN, Director of Emergency Services, Director of Patient Care Services
Norton Heath Care
01.1987 - 01.2004
Medical Laboratory Technician
01.1979 - 01.1987
Education
MBA - Healthcare Administration
University of Mary
Bismarck, ND04.2011
MSN - Nursing Administration
University of Mary
Bismarck, ND05.2010
BA - Healthcare Administration
Canyon College
CaldwellASN - Nursing
Kentucky State University
Frankfort, KY04.1987
AD - Medical Laboratory Technician
Watterson College
Louisville05.1979
Skills
- Clinical Oversight/Multi-facility/Multi-state
- HPPD optimization
- Quality enhancement strategies
- Strategic policy planning
- Form Development/Design
- Regulatory Compliance
- Experience in survey planning
- Customer care excellence
- Fiscal Management
- Financial compliance management
Timeline
Division Director, Behavioral Health Nursing-East
Lifepoint Health
10.2024 - Current
Director, National Behavioral Health Nursing
Lifepoint Health (acquired Springstone, Inc)
01.2023 - Current
Corporate Director of Nursing
Springstone, Inc.
06.2020 - 01.2023
Senior Regional Director of Clinical Operations-Hospital Division
LifeCare Health Partners
08.2014 - 10.2019
Chief Clinical Officer/Resource Chief Clinical Officer (Various Assignments)
Kindred Healthcare
01.2011 - 06.2014
Vice President Nursing/Quality
Saint Catherine Regional Medical Center
01.2009 - 01.2010
Nurse Manager/Chief Clinical Officer
Kindred Healthcare
01.2005 - 01.2009
Health Services Administrator/Louisville Metro Department of Corrections
Prison Health Services
01.2004 - 01.2005
RN, Director of Emergency Services, Director of Patient Care Services
Norton Heath Care
01.1987 - 01.2004
Medical Laboratory Technician
01.1979 - 01.1987
MBA - Healthcare Administration
University of Mary
MSN - Nursing Administration
University of Mary
BA - Healthcare Administration
Canyon College
ASN - Nursing
Kentucky State University
AD - Medical Laboratory Technician
Watterson College
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