Jenny Vo
San Jose,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Lina Toys
09.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Moved furniture and boxes using utility dolly and truck ramp.
Server/F.O.H. Floater/Bar/Host
Cong Tu Bot
08.2023 - 06.2024
- Running food
- Hosting
- Closing out end of the night drawer
- Coming up with new drink ideas for bar
- Bartending
- Seating guest and managing reservations
Store Assistant Manager
Astro Craft Ice Cream
12.2022 - 06.2023
- Handling customer concerns
- Weekly cash deposits
- Inventory and sending in orders
- Closing duties
- Addressing staff concerns and teamwork issues
- Maintaining a safe space for everyone
- Store prep duties
Farm Hand Assistant
Two Hands Farm
11.2023 - 06.2024
- Contributed to successful harvests by diligently monitoring plant growth and addressing any potential issues promptly.
- Optimized animal welfare by assisting in creating comfortable living conditions within barns or pens.
- Coordinated with supervisors to develop plans for crop rotation, minimizing soil depletion over time.
- Increased efficiency of manual labor tasks by using appropriate techniques for lifting heavy objects safely.
- Participated in seasonal planting activities, preparing the land for cultivation and ensuring optimal seed placement.
server, cashier, boba maker and kitchen help
Sweet Tea Cafe
02.2022 - 12.2022
- Greeting customers
- Taking orders in a timely manner
- Back of the house prepping
- Creating an assortment of different drinks at a quick pace
- Inventory
- Basic kitchen cooking
- Opening and closing duties
Assistant teacher
Living Montessori
09.2019 - 11.2020
- Encourages Initiative, Independence, And Self-Reliance
- Observing children carefully
- Preparing snacks and nap time routine
- Helping and encouraging kids bringing out creativity
- Creating works and projects for curriculum
Education
High School Diploma -
Sequioa Highschool
Everett, WA06-2020
Skills
- Bilingual (vietnamese & english)
- Good at managing routines
- Dependable
- Flexible able to pick up last minute shifts
- Group leadership
- Attention to detail
- Licensed driver
- Packaging and labeling
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Supply ordering
- Decision-making
- Willing to learn
- Basic computer proficiency
- Able to lift and carry [number] lbs
- Labeling and sorting
- Time management
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Farm Hand Assistant
Two Hands Farm
11.2023 - 06.2024
Warehouse Worker
Lina Toys
09.2023 - Current
Server/F.O.H. Floater/Bar/Host
Cong Tu Bot
08.2023 - 06.2024
Store Assistant Manager
Astro Craft Ice Cream
12.2022 - 06.2023
server, cashier, boba maker and kitchen help
Sweet Tea Cafe
02.2022 - 12.2022
Assistant teacher
Living Montessori
09.2019 - 11.2020
High School Diploma -
Sequioa Highschool
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