JENNY ZHU
San Francisco Bay Area
Summary
Highly organized and detail-oriented professional with extensive experience managing complex executive operations and cross-functional teams. Proven track record in streamlining business processes, managing high-volume portfolios (5,000+ accounts), and delivering data-driven insights to support C-suite decision-making. Expert at balancing rigorous administrative oversight with proactive problem-solving to improve organizational productivity and operational workflow.
Overview
12
12
years of professional experience
Work History
ACCOUNTING MANAGER
ABM INDUSTRIES
03.2023 - Current
- Partnered closely with senior leadership and Department Heads on long-term strategic planning, financial forecasting, and corporate budget management while delivering monthly variance reports to drive cost savings.
- Directed daily business operations for a massive portfolio of 5,000+ active accounts, ensuring 100% accuracy across billing workflows, documentation, and cash receipts to optimize sustained corporate cash flow.
- Streamlined department-wide productivity and eliminated manual administrative errors by researching and implementing new technologies and automated workflows.
- Served as the primary liaison and strategic gatekeeper for high-value clients, vendors, and stakeholders, utilizing advanced negotiation skills to resolve complex disputes and secure favorable outcomes.
- Mitigated organizational risk by overseeing comprehensive financial audits, credit verifications, and internal controls while mentoring a high-performing team to exceed KPIs and accountability benchmarks.
Property Manager
DAN GRIFFIN
Daly City/Burlingame
01.2016 - 01.2024
- Organize and hold open houses for 35 rental units and review applications of prospective tenants.
- Increased occupancy and maintained high residency rate.
- Oversaw construction projects, repairs and capital improvements.
Executive Assistant to CEO
BELL PLUMBING AND HEATING
San Mateo
06.2017 - 03.2023
- Functioned as a direct strategic partner to the CEO, executing high-priority projects and managing confidential, time-sensitive operational tasks with total autonomy.
- Managed high-volume, complex multi-time-zone calendar management and coordinated seamless domestic and international travel logistics while overseeing accurate expense reporting.
- Managed overall office and spearheaded daily office operations as Office Manager, supervising administrative staff while cross-functionally guiding the finance, marketing, and AP/AR teams, alongside managing external contractors.
Payroll Administrator
BELL PLUMBING AND HEATING
San Mateo
08.2016 - 06.2017
- Managed the end-to-end preparation, processing, and distribution of weekly payroll and commission structures, ensuring 100% accuracy and strict data integrity.
- Conducted rigorous weekly and monthly audits of gross and net revenue streams to guarantee data precision, identify financial discrepancies, and safeguard bottom-line reporting.
- Boosted employee and customer retention rates by establishing proactive communication channels and executing swift, strategic problem-solving to resolve complex issues.
Administrative Assistant
BELL PLUMBING AND HEATING
San Mateo
08.2014 - 08.2016
- Scheduled and managed daily meetings and field service calls for a 21-member technician team.
- Maintained 134 active accounts and spearheaded high-volume data entry, processing 20,000+ invoices in the company's Microsoft database.
Education
Web Developer Bootcamp - Javascript, jQuery, Python CSS, HTML, Django
BERKELEY FULL STACK WEB DEVELOPER BOOTCAMP
Certificate in Entrepreneurship and Technology -
EUROPEAN INNOVATION ACADEMY
Bachelor of Arts - Economics, City and Regional Planning
UNIVERSITY OF CALIFORNIA, BERKELEY
Skills
Netsuite, Coupa, Oracle, MySQL, R, Google Workspace, Microsoft365, Power BI, Quickbooks, Webex, Adobe, Docusign
Languages
- Fluent Multiliterate - Mandarin, Cantonese, Taisanese
Timeline
ACCOUNTING MANAGER
ABM INDUSTRIES
03.2023 - Current
Executive Assistant to CEO
BELL PLUMBING AND HEATING
06.2017 - 03.2023
Payroll Administrator
BELL PLUMBING AND HEATING
08.2016 - 06.2017
Property Manager
DAN GRIFFIN
01.2016 - 01.2024
Administrative Assistant
BELL PLUMBING AND HEATING
08.2014 - 08.2016
Web Developer Bootcamp - Javascript, jQuery, Python CSS, HTML, Django
BERKELEY FULL STACK WEB DEVELOPER BOOTCAMP
Certificate in Entrepreneurship and Technology -
EUROPEAN INNOVATION ACADEMY
Bachelor of Arts - Economics, City and Regional Planning
UNIVERSITY OF CALIFORNIA, BERKELEY