Jenny Zuhric
Tampa,FL
Summary
Driven healthcare professional with nearly six years of experience in acute patient care, known for building trusted relationships, delivering exceptional service, and communicating effectively with patients and multidisciplinary healthcare teams. Currently pursuing a Bachelor of Science in Business Administration and transitioning into medical sales, where I can combine clinical knowledge with business acumen to support healthcare providers and drive meaningful outcomes. Recognized for professionalism, adaptability, and a genuine passion for helping others through innovative healthcare solutions.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Patient Care Technician
St. Anthony's Hospital | BayCare Health System
03.2020 - Current
- Deliver compassionate, high-quality patient care in a fast-paced acute care hospital.
- Build trust and rapport with patients and families by providing exceptional communication and personalized support.
- Collaborate with nurses, physicians, therapists, and multidisciplinary teams to ensure quality patient outcomes.
- Monitor patient conditions and promptly communicate changes to clinical staff.
- Prioritize competing responsibilities while maintaining accuracy, professionalism, and attention to detail.
- Educate patients on procedures and provide reassurance throughout their care experience.
- Consistently recognized for exceptional teamwork, professionalism, and patient-centered service.
Assistant Manager
Maui Nix
08.2017 - 07.2021
- Assisted with daily business operations while ensuring an exceptional customer experience.
- Trained, coached, and supported team members to achieve performance goals.
- Helped increase sales through product recommendations and personalized customer service.
- Resolved customer concerns quickly while maintaining professionalism.
- Managed scheduling, inventory, and daily operational responsibilities.
- Maintained high standards of organization and efficiency in a fast-paced environment.
Bank Teller
Wells Fargo
02.2018 - 03.2020
- Assisted clients with banking transactions while delivering exceptional customer service.
- Built lasting customer relationships through professionalism and personalized attention.
- Educated customers on banking products and services.
- Maintained accuracy while handling large cash transactions.
- Resolved customer concerns with discretion and professionalism.
Education
High School Diploma -
Clearwater High
Clearwater, FL05-2016
Associate of Arts - Bachelor of Science in Business Administration
St.petersburg College
St. Petersburg, FL08-2027
Skills
- Built trusted relationships through exceptional communication and personalized service
- Educated patients and healthcare teams with professionalism and clinical expertise
- Recognized for outstanding customer service, teamwork, and problem-solving
- Excelled in fast-paced environments while managing multiple priorities with accuracy
- Driven by relationship building, attention to detail, and a commitment to excellence
Certification
- NCPCT - Patient Care Technician
- BLS/CPR
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Patient Care Technician
St. Anthony's Hospital | BayCare Health System
03.2020 - Current
Bank Teller
Wells Fargo
02.2018 - 03.2020
Assistant Manager
Maui Nix
08.2017 - 07.2021
Associate of Arts - Bachelor of Science in Business Administration
St.petersburg College
High School Diploma -
Clearwater High