Jennylyn Tolentino

• Developed strong rapport with patients and families, providing emotional support during challenging situations.
• Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Supervised, directed, and motivated high-quality performance from nursing staff.

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• Enhanced customer satisfaction by resolving inquiries and providing tailored solutions.
• Maintained relationships with medical professionals and facilities.
• Supplied physicians with information on some medications.
• Performed product presentations to pharmacists and doctors.
• Documented sales and pitches accurately.
• Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.
• Grew territory through successful networking and partnership with clients.
• Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
• Strengthened client relationships by understanding and addressing unique needs.