Jensen Lindholm
Maple Plain,MN
Summary
Hardworking employee offering 5+ years in Customer Service experience. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Self-directed and determined in handling issues and meeting company goals.
Overview
3
3
years of professional experience
Work History
Sales Coordinator
STERIS
Plymouth, MN
06.2021 - Current
- Liaise with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Process and manage 500+ customer Capital orders.
- Define and organize product backlog report based on customer needs and supply chain lead times.
- Assist Account Managers and Logistics with coordination of sales to ensure on-time delivery.
- Serve as point of contact for all order questions and requests.
Customer Care Specialist
Cantel Medical
Plymouth, MN
08.2020 - 06.2021
- Used exceptional communication to connect with customers, assess needs and present solutions.
- Verified accuracy of customer account information and updated when necessary.
- Deliver exceptional end to end customer support throughout order management process for all products sold and distributed.
- Manage all functions associated with receipt, entering, and editing customers' purchase orders and requests for material returns.
- Answer 60+ customer calls on day to day basis.
- Work with sales representatives to ensure highest customer satisfaction.
Education
Bachelor of Science: Supply Chain Management -
The University of Kansas
Lawrence, KS05.2020
Skills
- Effective Written and Verbal Communication
- Handling Complaints and Inquiries
- Calm and Professional Under Pressure
- Computer Proficiency
- Customer Data Confidentiality
- Adaptability
- Project Management
- Order Accuracy and Delivery
- Customer Satisfaction
- ERP Systems
Timeline
Sales Coordinator
STERIS
06.2021 - Current
Customer Care Specialist
Cantel Medical
08.2020 - 06.2021
Bachelor of Science: Supply Chain Management -
The University of Kansas
Similar Profiles
Andre Bartolomei AcevedoAndre Bartolomei Acevedo
Assembler at STERISAssembler at STERIS
Abigail MONTERAbigail MONTER
Assembly Line Worker at STERISAssembly Line Worker at STERIS
Amy SerranoAmy Serrano
Client Service Account Manager at STERISClient Service Account Manager at STERIS
Joshua NestvedJoshua Nestved
Service Technician at STERISService Technician at STERIS
Brynn CrandallBrynn Crandall
1st Assistant Camera and Producer at Student Film - What Remains1st Assistant Camera and Producer at Student Film - What Remains