Jenyah Springfield
Dolton,IL
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
Target
Homewood, IL
03.2023 - 06.2024
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Cashier
Walmart
Homewood, IL
02.2022 - 03.2023
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Bogan Technical And Computer High School
Chicago, IL06-2020
Skills
- Payment Processing
- Payment Collection
- Product Recommendations
- Returns processing
- ID Verification
- Cash Handling
- Cash Register Operation
- Customer Assistance
- Drawer balancing
- Customer Service
- Written and verbal communication
- Conflict Resolution
- Inventory Control
- Cleaning and sanitizing
- Issue Resolution
- Product Knowledge
- Money Handling
- Cash Drawer Balancing
- Order Packaging
- Merchandise Restocking
- Guest inquiries
- Credit and cash transactions
- Liquor regulations and compliance
- Customer Relations
- Customer service excellence
- Fraud Prevention Awareness
- Loss Prevention
- Retail Merchandising
- Reliability and punctuality
- Team building
Languages
English
Professional
References
References available upon request.
Timeline
Cashier
Target
03.2023 - 06.2024
Cashier
Walmart
02.2022 - 03.2023
High School Diploma -
Bogan Technical And Computer High School