Jeong-Eun Han
Philadelphia,PA
Summary
Hardworking Custodian equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards. Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting and polishing. Proven history of performing with excellent work ethic and dependability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
EVS Attendant
Live Casino of Philadelphia
Philadelphia, PA
05.2024 - Current
- Reduced cleaning time significantly while maintaining company quality standards.
- Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
- Disassembled equipment for cleaning and reassembled to restore performance.
- Sanitized floors and walls to protect workers.
Crew Member/Shift Leader Manager
Dunkin Doughnuts
Philadelphia, PA
11.2023 - 05.2024
- Wiped down tables and equipment, swept and refilled stock.
- Took orders from patrons and input selections into store computer system.
- Interacted pleasantly with guests to deliver quality customer service.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Server
Movie Tavern
Collegeville, PA
10.2021 - 10.2022
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Prepared and served cold, hot and water beverages to guests.
- Carry & Lifted Heavy Trays
Server
IHOP
Blue Bell, PA
07.2017 - 07.2018
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Stocked service areas with supplies during slow periods.
- Set up tables in between patrons to reduce wait times.
Education
High School Diploma -
Springfield Township High School
1801 Paper Mill Rd, Erdenheim, PA 1903806-2014
Skills
- Trash Collection
- Hazardous Material Handling
- Multitasking and Prioritization
- Sweeping and Mopping
Languages
Korean
Full Professional
Certification
- Serv Safe
Timeline
EVS Attendant
Live Casino of Philadelphia
05.2024 - Current
Crew Member/Shift Leader Manager
Dunkin Doughnuts
11.2023 - 05.2024
Server
Movie Tavern
10.2021 - 10.2022
Server
IHOP
07.2017 - 07.2018
High School Diploma -
Springfield Township High School
- Serv Safe
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